American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
Risk Management Analyst – Privacy (Gurugram, Hybrid)
Support American Express privacy risk management across international business units. Develop controls, reporting, assessments, and governance practices that strengthen data protection and regulatory compliance.
Description
- Produce reporting and metrics covering risks, issues, control deficiencies, self-assessments, control environments, testing, audits, and relevant external events.
- Provide privacy subject matter expertise to business stakeholders.
- Assist with privacy risk, impact, and inherent risk assessments.
- Collaborate with Operational Excellence teams across EMEA, APAC, and LACC to implement and execute privacy risk management standards across International.
- Promote awareness of privacy standards, controls, regulations, and industry best practices.
- Develop learning programs and guidance materials with GPO and Compliance teams.
- Help business units design and operate controls that address privacy requirements and reduce privacy risk.
- Maintain the privacy governance framework, including procedure exceptions, the non-EPCC application inventory, and privacy notices.
- Contribute to privacy workgroups, projects, and targeted reviews requiring business engagement.
Requirements
- At least 3 years of experience in operational risk, privacy, compliance, or a related field, preferably in financial services.
- Understanding or practical knowledge of global privacy regulations, including GDPR and DPDP for privacy and data protection.
- Exceptional attention to detail and a consistent focus on quality.
- Strong analytical and problem-solving capabilities.
- Self-directed, business-focused, customer-oriented, and highly organized with strong relationship-building skills.
- Comfort working in policy- and process-driven environments while maintaining risk management and policy standards.
- Strong interpersonal and written and verbal communication skills.
- Ability to interpret and present data effectively.
- Ability to adapt communication style for different audiences and influence stakeholders without direct authority.
- Ability to identify process improvements and develop recommendations for change.
- Proficiency with Microsoft Office tools.
- SharePoint experience is beneficial.
Benefits
- Competitive base salary.
- Bonus incentive opportunities.
- Support for financial wellness and retirement planning.
- Comprehensive medical, dental, vision, life insurance, and disability coverage, subject to location.
- Flexible working arrangements, including hybrid, onsite, or virtual options based on the role and business needs.
- Generous paid parental leave, subject to location.
- Complimentary access to global onsite wellness centers staffed by nurses and doctors, subject to location.
- Free, confidential counseling through the Healthy Minds program.
- Career development and training opportunities.