Abbott
Abbott
Abbott is a global healthcare company developing technologies and products across diagnostics, medical devices, nutrition, and branded generic medicines. Its portfolio includes FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests, serving patients and healthcare professionals in areas such as diabetes management, infectious disease, and nutrition. Abbott’s work also focuses on expanding access to care, supporting health equity, and addressing challenges including malnutrition and infectious diseases. For professionals exploring healthcare careers, the company offers opportunities to contribute to medical innovation across a broad range of health-related disciplines.

Remote Clinical Inquiry Specialist, Genetic Counselor

Provide clinical guidance on Abbott precision oncology products, including test interpretation and support for laboratory teams. Contribute to client education, marketing content, and special projects.

Description

  • Respond to clinical, technical, and scientific questions about precision oncology products from internal and external clients.
  • Advise laboratory staff and molecular geneticists on accessioning questions, test order changes, and results interpretation.
  • Coordinate with molecular geneticists and other departments to deliver timely, high-quality test results.
  • Contribute to marketing materials, website content, scientific meetings, industry conferences, and networking with genetic counselors.
  • Create educational resources and support public speaking for client and public education.
  • Keep professional certification current through continuing education.
  • Coordinate the intake and implementation of special projects.
  • Take on specialized work beyond standard genetic counselor responsibilities.
  • Help train genetic counseling assistants.
  • Flag and report problems or concerns to the Clinical Inquiry Specialist Manager.
  • Follow company Quality Management System policies and procedures.
  • Maintain consistent and dependable attendance.
  • Work in standard office settings and genetic testing laboratory areas.
  • Travel locally and overnight to meet clients and attend conferences.

Requirements

  • Master’s degree in genetic counseling.
  • ABGC or CCGC board certification, or eligibility for certification.
  • Authorization to work in the United States without sponsorship.
  • At least two years of experience in an oncology genetics clinical role.
  • Experience with multiple oncology genomic technologies, such as tumor NGS, ctDNA, and molecular residual disease assays.
  • Broad and in-depth knowledge of human genetics.
  • General understanding of personalized health care, clinical genetics, laboratory medicine, and informatics.
  • Ability to explain complex information to varied audiences.
  • Strong interpersonal and customer service skills.
  • Ability to analyze complex problems.
  • Excellent verbal, nonverbal, and written communication skills.
  • Ability to prioritize and manage multiple tasks.
  • Ability to work the designated schedule.
  • Visual and hearing acuity, and physical ability to perform laboratory and computer tasks.
  • Demonstrated ability to perform essential duties with or without accommodation.

Benefits

  • Ongoing education to maintain professional certification.
  • Some local and overnight travel to meet clients and attend conferences.
  • An individually approved remote work arrangement.

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