
Senior Customer Advocate at Boldr, Hybrid in Mexico
BoldrBoldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.


Boldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.

Support customers for Boldr by handling inquiries, complaints, escalations, and investigations with empathy and professionalism. The role focuses on issue resolution, customer satisfaction, and continuous service improvement.
Lead GIS, data, and technology projects for Mano Lani LLC as a senior IT project manager. Oversee schedules, staffing, deliverables, risks, and communication with stakeholders.
Improve real-property data, documentation, and business processes as a senior management analyst supporting Mano Lani LLC. Analyze databases and coordinate GIS, technical, and client stakeholder teams.
Provide advanced support for GIS applications, databases, and enterprise systems in a senior-level role. Coordinate technical work and documentation for government and business clients.
Support Mano Lani LLC through management analysis, GIS data work, process improvement, and reporting. Evaluate workflows and produce documentation for technical teams and client stakeholders.

Architect and optimize secure Oracle and OCI database solutions for SAIC’s defense and government cloud programs. Lead database design, performance tuning, integration, and troubleshooting across multi-cloud environments.

Create channel-specific healthcare copy and integrated campaigns for Revance’s aesthetics, skincare, and therapeutics products. Collaborate with creative teams and brand stakeholders from concept development through regulatory review and final execution.

Freelance copywriter creating advertising scripts, emails, and launch materials for Nicoya, a marketing agency serving infopreneurs. Fully remote work focused on high-performance campaigns.

Investigate and resolve catalog, feed, and data-process issues for Simply.TV’s streaming services in Mexico. Apply Python, AI tools, and root-cause analysis to troubleshoot technical problems and support clients.