nDeavour Consulting is a Sofia-based recruitment and career counseling company that helps businesses connect with talent and supports professionals in pursuing meaningful career opportunities. Its work combines recruitment expertise with practical guidance for individuals and organizations across consulting, logistics, and marketing. The company emphasizes confidential, transparent, agile, and responsible relationships with both clients and candidates.
Principal Site Reliability Engineer (Remote, Bulgaria)
Lead reliability engineering for a software development services company, scaling cloud infrastructure and delivery systems. Use SRE practices, CI/CD, observability, and AIOps to strengthen reliability.
Description
- Own and scale product infrastructure with reliability and cost efficiency in mind.
- Set and monitor service indicators, objectives, and error budgets across availability, latency, throughput, and scalability.
- Reduce operational toil with code, infrastructure as code, and self-healing systems.
- Build and improve CI/CD pipelines that support safe, frequent releases and rapid feedback.
- Work with software engineers and QA to embed reliability and quality through testing, deployment practices, and shared production ownership.
- Apply AI and AIOps to automate remediation, detect anomalies, reduce alert noise, and improve monitoring, reporting, and on-call signals.
- Lead incident response and blameless reviews, turning incidents into lasting system improvements.
- Establish reliability and operational practices.
- Mentor engineers and help guide the company’s reliability strategy.
Requirements
- At least five years in SRE, DevOps, or platform engineering, with experience owning systems end to end.
- Strong knowledge of reliability engineering, including service indicators and objectives, error budgets, and toil reduction.
- Practical experience designing, modernizing, and operating CI/CD pipelines.
- Strong infrastructure-as-code skills with Terraform, Pulumi, or CloudFormation.
- Experience with GCP, AWS, or Azure and container orchestration using Kubernetes or Docker.
- Proficiency in at least one automation language: Python, Go, or Bash.
- Strong observability skills across metrics, logs, tracing, and alerting, using tools such as New Relic, Prometheus, Grafana, Datadog, or OpenTelemetry.
- Applied AI/AIOps experience automating, measuring, reporting, or alerting, such as anomaly detection, intelligent alerting, noise reduction, or automated remediation.
- Collaborative approach and comfort working with engineers and QA toward shared reliability goals.
- Technical leadership experience, including mentoring, cross-team initiatives, and influencing engineering practices.
- Google Cloud Run experience is a plus.
- Experience adding AIOps tools to an existing observability stack is a plus.
- Performance and load testing experience is a plus.
- Familiarity with security and compliance practices such as SOC 2, ISO 27001, or GDPR is a plus.
- Authorized to work in Bulgaria.
Benefits
- Option to work remotely or in a hybrid arrangement.
- Free parking.
- Game and relaxation areas.
- Private health insurance with dental care.
- Five additional days off after the first and fifth year of employment.
- Company-funded training and professional development.
- Bonus for successful employee referrals.
- Company social events.
- Option to add insurance coverage for a family member.
- Fully covered sports pass.