Serve as the first point of contact for federal application users, resolving routine support issues and routing complex tickets. Support DMI’s managed IT services operation.
Lead customer support teams for an HR outsourcing company, overseeing Zendesk operations, employee development, service metrics, and productivity goals.
CanadaSupport Canadian health insurance providers and members through a federal contact center, resolving inquiries remotely in English and French.
Provide remote customer support for Carrefour Marketplace in Brazil, handling requests and promoting financial products by phone. The role combines service and sales, with performance targets.
Retain high-value Austrian-market merchants by resolving KYC documentation gaps and supporting accounts through phone and email. Help protect merchant revenue while maintaining compliance.
United StatesManage customer relationships, product adoption, retention, and renewals for Verily’s clinical trial management platform. Support healthcare and clinical research customers remotely across the United States.
JapanAssist clients with account, platform, and complaint enquiries for an international FX and CFD broker. The role is remote from Japan and involves email, phone, and CRM support.
United StatesLead strategic account success, retention, and growth for Vatica Health and Cozeva. Connect risk adjustment and quality solutions to enterprise healthcare priorities and measurable outcomes.
Support CargoSprint’s digital cargo platform and VIP customers by resolving production issues and coordinating with engineering teams. Use customer insights and performance data to improve cargo systems, service processes, and client relationships.
Deliver first-line IT support to SEB employees in 20 countries as part of the Digital Workplace team in Vilnius.
