Associate Business Analyst – Gurugram, India | EXL
EXL
Support business process reviews, requirements documentation, and entry-level data analysis. Work with senior analysts and project teams in a hybrid role based in Gurugram.
Open
UMB Bank is a financial services company serving personal, business, and institutional customers through banking, finance, and fintech offerings. Its personal banking services include checking and savings accounts, credit cards, loans, and wealth management. Businesses can access lending, cash flow management, capital finance, credit card, and employee benefit solutions, while institutional clients are supported through capital markets, fund services, and institutional and fintech banking. Founded in 1913, UMB Bank applies sector-specific financial expertise to the needs of individuals, companies, and institutions.
Personal Banker - St. Joseph, Missouri (Onsite)
Build customer relationships and recommend financial solutions at UMB Bank’s St. Joseph branch. Handle transactions, manage cash, generate referrals, and cross-sell banking products.
Description
- Turn routine customer service interactions into opportunities for relevant product recommendations
- Generate sales opportunities through lead calls, workplace banking outreach, and referral development
- Meet daily performance targets while managing competing priorities
- Process transactions, balance a cash drawer, and complete documentation in line with legal and industry standards
- Complete additional duties as assigned
Requirements
- High school diploma or equivalent
- At least one year of retail experience engaging customers and recommending products that lead to sales, or relevant experience
- Reliable transportation
- Availability to work branch hours, including weekends and some evenings
- Ability to obtain NMLS registration within 90 days
- Ability to develop customer relationships and recommend and sell products and services
- Knowledge of products and strong conversational skills
- Effective communication and problem-solving abilities
- Strong attention to detail when completing documents or explaining product features and benefits
Benefits
- Paid time off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Company-sponsored medical, dental, vision, and other insurance coverage
- Health savings accounts
- Flexible spending accounts
- Dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Associate banking benefits
- Comprehensive training on UMB products, services, sales processes, and financial solutions
- Mentorship and guidance from UMB leaders
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