Crocs, Inc.
Crocs, Inc.
5,001 – 10,000 Employees
Food & BeverageHealthcareHospitality
Crocs, Inc. is an American footwear company known for its lightweight foam clogs and comfort-focused casual shoes. Its product range includes footwear for adults and children, such as sandals, slippers, boots, and customizable styles enhanced with Jibbitz™ charms. The company serves everyday consumers as well as professionals in settings where practical, easy-to-wear footwear is valued, including healthcare and hospitality. Job seekers can explore opportunities with a global footwear brand spanning product design, retail, operations, marketing, technology, and corporate functions.

Part-Time Sales Associate - Kota Bharu, Malaysia

Crocs is seeking a part-time Sales Associate in Kota Bharu to provide excellent customer service and product assistance. The role covers POS operation, stock replenishment, visual merchandising, and routine store operations.

Description

  • Provide excellent customer service using the C.H.A.R.M. service model
  • Foster a positive team environment where colleagues can share suggestions, ideas, and concerns
  • Support customer service, product knowledge and placement, visual presentation, and stockroom activities
  • Handle daily retail operations, including POS management, replenishment, pricing and markdowns, loyalty-program promotion, and store cleanliness and recovery
  • Set a strong example and work with Store Management to improve individual KPIs through sales-focused techniques
  • Apply Asset Protection procedures covering shortage prevention, inventory control, and compliance

Requirements

  • Be at least 18 years old
  • Hold at least an SPM or O Level qualification
  • Have 1 to 2 years of work experience, preferably in retail
  • Speak English fluently; additional language skills are an advantage
  • Be available for rotating shifts, including nights, weekends, and public holidays
  • Have basic proficiency in Microsoft Word, Excel, and email
  • Be able to use a retail point-of-sale system
  • Be motivated to succeed in a fast-paced, high-growth retail environment

Benefits

  • Schedule information indicates a resident role aligned with five days in the office
  • Work in an equal-opportunity environment that values diversity and inclusion

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