Online Education Services (OES) works with universities to improve how students discover, access, and progress through higher education. Its services span learning design and production, course delivery, marketing, student recruitment, advisory support, and education technology optimization. OES uses learning analytics and data-informed practices to strengthen student engagement and outcomes, while exploring tools such as simulations and virtual reality. With support from SEEK’s global reach, the company helps academic institutions develop and expand online and blended learning programs.
Part-Time Quality and Compliance Officer - Hybrid Melbourne
Part-time role supporting OIHE’s higher-education governance, TEQSA compliance and quality systems. Responsibilities include Academic Board support, policy management, regulatory submissions and continuous improvement.
Description
- Coordinate TEQSA and Higher Education Standards Framework compliance activities
- Assist with provider registration, re-registration and course accreditation processes
- Draft regulatory submissions, reports, notifications and related compliance records
- Administer the Institute’s policy framework, including reviews, registers and document control
- Provide secretariat support for the Academic Board and governance committees, covering meetings, agendas, minutes and action follow-up
- Keep governance records, risk registers and committee documentation accurate and current
- Contribute to quality assurance, audits and organisation-wide continuous improvement
- Report directly to the CEO
- Partner with senior leaders, governance committees and stakeholders across the organisation
Requirements
- Bring at least five years of experience in compliance, quality assurance or governance secretariat work, preferably with a TEQSA-registered higher-education provider or RTO
- Demonstrate practical knowledge of the Higher Education Standards Framework (Threshold Standards) 2021 and TEQSA’s regulatory approach
- Have strong policy-writing, records-management and risk-register maintenance capabilities
- Have supported a Board or Academic Board secretariat, including minute-taking and Terms of Reference administration
- Show meticulous attention to detail and the independence to manage multiple statutory deadlines
- Organise and prioritise competing responsibilities effectively
- Communicate clearly and confidently in writing and verbally
- Build productive working relationships with academic, governance and operational stakeholders
- Submit a CV and cover letter with the application
Benefits
- Flexible hybrid work arrangement
- Professional development opportunities
- Wellbeing initiatives
- Paid parental leave
- Study assistance
- Purchased leave
- Comprehensive employee benefits