Lehigh Valley Health Network
Lehigh Valley Health Network
Lehigh Valley Health Network is a large healthcare organization and part of Jefferson Health, delivering care across primary care, urgent care, specialty medicine, and advanced treatment. Its services include virtual visits, second opinions, laboratory testing, women’s health, and care through institutes such as the Lehigh Valley Topper Cancer Institute and Lehigh Valley Heart and Vascular Institute. The network also supports medical education through residency and fellowship programs and advances clinical care through research, clinical trials, CAR-T cell therapy, and other specialized treatments.

Oncology Financial Coordinator - Lehigh Valley Health Network Allentown On-site

Coordinate oncology treatment authorizations, billing accuracy, and insurance verification for Lehigh Valley Health Network in Allentown. Support patients and families with financial assistance, drug replacement, and copay relief resources.

Description

  • Review daily infusion center schedules to confirm standard-of-care treatments and secure authorizations for chemotherapy and supportive care.
  • Partner with Patient Financial Services to resolve authorization and medical necessity denials.
  • Work with patients and families to address account balances and evaluate available external resources.
  • Complete assistance applications and collect patients’ financial information.
  • Obtain required referrals and treatment authorizations.
  • Prepare medical necessity reviews.
  • Identify patients who are uninsured or underinsured.
  • Verify insurance benefits and eligibility.
  • Maintain accurate registration and billing records.
  • Respond to patient billing and insurance inquiries.
  • Track activities and prepare monthly reports.
  • Coordinate peer-to-peer reviews for the LVPG Hematology Oncology office.
  • Facilitate self-pay arrangements and good faith estimates.
  • Coordinate off-label or non-covered services and ABN waiver procedures.
  • Assist patients with pharmaceutical replacement and copay relief programs.
  • Manage denial queues in partnership with Patient Financial Services and Appeals.
  • Connect patients with external resources, Medicare supplement guidance, pharmacy charity programs, and cancer funds.
  • Support the financial assistance program process at the Cancer Institute.

Requirements

  • High school diploma or GED.
  • Two years of experience working in oncology.
  • Ability to anticipate and understand patients’ financial needs and document or route those needs to the appropriate personnel.
  • Expert knowledge of third-party insurance benefits and billing requirements.
  • Ability to maintain confidentiality and understand patients’ rights.
  • Understanding of oncology treatments and related insurance coverage, including medical necessity requirements.
  • Ability to combine compassion with strong professional skills.
  • Associate degree preferred.
  • Ability to lift and carry 7 pounds; sit continuously for more than 67% of the workday; and perform frequent keyboarding, repetitive motion, fine motor activity, and wrist-position deviation.

Benefits

  • Day shift schedule.
  • Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Equal employment opportunity.

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