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Southern Illinois Healthcare is a nonprofit healthcare organization serving communities across Southern Illinois. Its care portfolio includes cancer treatment, cardiovascular services, urgent care, and mental health support, delivered through a broad regional healthcare operation. The organization also invests in community health initiatives and employee recognition as it works to improve patient care and health outcomes. With a workforce of more than 1,000 employees, Southern Illinois Healthcare offers a range of opportunities for professionals interested in healthcare, wellness, and mission-driven work.
Medical Staff Database Administrator - Illinois Remote
Southern Illinois Healthcare is seeking a Medical Staff Database Administrator to oversee ECHO credentialing and provider data systems. The role supports provider records, compliance, reporting, system maintenance, and medical staff credentialing operations.
Description
- Manage the ECHO customer relationship under the service agreement
- Configure, implement, maintain, secure, and oversee the ECHO Credentialing and Provider Data Management System across participating SIH hospitals and service organizations
- Act as the primary liaison between ECHO and system users
- Coordinate ECHO audits, maintenance, installations, upgrades, enhancements, methodology, issue escalation, reporting, user training, and general support
- Plan and organize medical staff services in alignment with hospital objectives, medical staff bylaws, TJC standards, and regulatory and accreditation requirements
- Schedule, coordinate, test, communicate, train users on, and implement ECHO releases and upgrades
- Oversee daily operations, user-defined field configuration, system security, troubleshooting, and issue resolution
- Escalate unresolved issues to ECHO customer support
- Identify dependencies between the ECHO system and other tasks and applications
- Support ECHO software design, development, interfaces, and ongoing system support
- Develop metrics covering system functionality, improvement opportunities, user needs, compliance, and usage processes
- Audit, assess, procure, implement, use, and maintain provider credentialing processes and information systems
- Maintain practitioner data repositories containing education, training, experience, and licensure information
- Deliver credentialing and privileging services
- Review credentialing and privileging requests to determine eligibility
- Analyze data and recommend actions for credentialing and privileging proceedings
- Investigate and verify discrepancies and adverse information
- Track information collection and obtain additional details for peer review decisions
- Report applicant credentials and adverse recommendations to the Manager
Requirements
- Bachelor’s degree in Health Information Management, Healthcare Administration, Business Administration, Information Systems, Health Informatics, or a related healthcare field
- CPCS certification, or eligibility to obtain certification within one year
- CPMSM certification, or eligibility to obtain certification within one year
- Three to five years of experience in medical staff services, provider enrollment, or credentialing
- Experience in a medical staff office, credentialing department, provider enrollment department, or managed care organization
- Experience maintaining credentialing software and databases
- Experience with credentialing platforms, database administration, report writing and analytics, Microsoft Excel, data validation, and quality control
- Ability to perform intermittent hand manipulation
- Ability to intermittently lift and carry up to 20 pounds
Benefits
- Benefits plan details are provided in the employer’s Benefits Guide and Plan Information.
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