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University of Arkansas System
University of Arkansas System
ConsultingEducationHealthcare
The University of Arkansas System is a statewide public university system supporting educational access, research, healthcare, and community service across Arkansas. Established in 1871, it brings together universities, community colleges, and specialized institutions that contribute to the state’s economic, educational, and cultural development. The system’s work spans teaching, discovery, administration, and public engagement, guided in part by its Transformation 2025 strategic plan. Its broad network creates opportunities for people interested in contributing to higher education and the many services its institutions provide.
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Master Clinical Application Analyst Epic Cadence Remote

Lead Epic Cadence application support for UAMS healthcare systems and patient services. Oversee configuration, implementations, troubleshooting, compliance, workflow improvements, and analyst performance.

USUnited StatesRemoteFull-timeSeniorLeadEnglish RequiredAnalyst

Description

  • Support IT Patient Systems, with a primary focus on Cadence
  • Supervise and contribute to Epic application build, testing, implementation support, and maintenance
  • Track service-level agreements and delivery deadlines
  • Report team performance to senior management and provide evaluation feedback
  • Conduct detailed analysis, troubleshooting, data gathering, and root-cause investigations
  • Review and test product releases, then communicate necessary operational updates
  • Document, follow, and enforce system change-control processes
  • Coordinate analysts, vendors, and operations to preserve system integrity and support business needs
  • Research, facilitate, and implement business and system workflows that improve processes
  • Identify effective practices and opportunities for standardization
  • Prepare activity and other operational reports
  • Complete required certifications in accordance with policy
  • Provide application support through on-call coverage
  • Offer procedural and technical direction and supervision to team members
  • Configure, maintain, test, and improve applications and systems
  • Work with users and stakeholders to define workflows and convert requirements into system solutions
  • Lead or support implementations, upgrades, testing, and IT initiatives
  • Maintain documentation, reports, test plans, training materials, audit trails, and business continuity procedures
  • Work with leadership on project costs, estimates, budgets, and cost-efficient technology solutions
  • Maintain compliance with industry, regulatory, and organizational standards
  • Complete other assigned duties

Requirements

  • Master’s degree in Clinical, Healthcare, Business, IT, or a related field plus four years of IT or clinical experience, including one year managing processes or applications; equivalent combinations may qualify
  • Bachelor’s degree in Clinical, Healthcare, Business, IT, or a related field plus six years of IT or clinical experience, including one year managing processes or applications; equivalent combinations may qualify
  • Associate degree in Clinical, Healthcare, Business, IT, or a related field plus eight years of IT or clinical experience, including one year managing processes or applications; equivalent combinations may qualify
  • High school diploma or GED plus ten years of IT or clinical experience, including one year managing processes or applications, is required
  • Epic Cadence certification
  • Prelude certification is preferred
  • Proof of legal authorization to work in the United States on the first day of employment
  • Annual tuberculosis screening and criminal background check

Benefits

  • Medical, dental, and vision plans are available for qualifying employees and their families
  • Holiday, vacation, and sick leave
  • Undergraduate education discounts for employees and dependents
  • Up to 10% matched contribution from UAMS
  • Basic life insurance coverage of up to $50,000
  • Career training and educational opportunities
  • Merchant discounts
  • Concierge prescription delivery on the main campus through the UAMS pharmacy

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