Libra Solutions
Libra Solutions
201 – 500 Employees
ConsultingHealthcareLogistics
Libra Solutions combines technology and financial services to help reduce the practical and financial pressures associated with litigation. Its work includes improving legal and healthcare workflows, funding personal injury plaintiffs awaiting settlement, purchasing or financing medical receivables, and helping heirs access inherited funds sooner. The company’s Personal Injury Solutions Platform supports attorneys and healthcare providers, while Oasis Financial serves personal injury plaintiffs and MedLien® Solutions provides healthcare providers with liquidity for medical receivables. Libra Solutions also offers inheritance funding and participates in nonprofit efforts focused on patient access to healthcare and responsible consumer lending. Its team operates across consulting, healthcare, and logistics-related services, with hiring opportunities connected to the company’s technology, financial, legal, and healthcare operations.

Legal Assistant / Account Manager at Libra Solutions – Charlotte, NC

Libra Solutions is hiring a full-time, onsite Legal Assistant / Account Manager in Charlotte, NC. The role oversees post-funding law firm accounts, including account updates, data verification, settlement deductions, and client service.

Description

  • Oversee a portfolio of law firm accounts and act as the primary post-funding firm manager
  • Collect quarterly status updates from law firm partners
  • Negotiate account-balance deductions when cases conclude
  • Review account records and confirm data accuracy
  • Spot new-business and account-maintenance opportunities while coordinating with the assigned salesperson
  • Provide consistently responsive, high-quality customer service
  • Develop opportunities for new and repeat business
  • Assess law firm account performance against product standards and escalate issues appropriately

Requirements

  • A high school diploma or GED is required
  • One to three years of relevant industry or legal experience is preferred
  • Sound judgment when reviewing and analyzing data
  • Strong interpersonal skills and a customer-service mindset
  • Ability to manage multiple projects while maintaining close attention to detail
  • Adaptable approach with well-developed critical-thinking skills
  • Excellent written and verbal communication
  • Ability to calculate, explain, and support reductions within the broader settlement context
  • Confidence handling challenging conversations independently and recognizing when escalation is appropriate
  • Collaborative work style with ownership of tasks and timely follow-through
  • Ability to understand existing processes and identify opportunities for improvement
  • Availability to work onsite at the Charlotte, North Carolina office

Benefits

  • Competitive compensation
  • Several medical plan options
  • Dental coverage
  • Vision coverage
  • Life insurance
  • 401(k) plan with a generous company match
  • Flexible spending accounts for medical and dependent-care expenses
  • Paid time away to recharge

Related Jobs