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FactSet
FactSet
H1B Visa SponsorConsultingInsuranceMarketing
FactSet develops integrated financial data, analytics, and software for investment professionals and financial institutions. Its platform brings together information and tools for investment research, portfolio management, asset management, and risk analysis, helping teams work with complex data and evaluate opportunities across asset classes. FactSet also applies artificial intelligence and data technologies to improve how financial firms access insights, analyze markets, and make investment decisions. The company serves asset managers, consultants, hedge funds, and other institutions worldwide.
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Lead Infrastructure Operations Engineer, Virginia (Remote)

Lead infrastructure operations at FactSet’s Virginia data center, strengthening hybrid-cloud tooling, reliability, and scalability. Oversee technical delivery for a financial data platform.

USUnited StatesVAVirginiaRemoteFull-timeSeniorEnglish RequiredInfrastructure Engineer
CloudITSM

Description

  • Own infrastructure operations as the senior technical lead for FactSet’s Virginia data center
  • Improve infrastructure software and hardware tooling to support deployment, connectivity, and user experience
  • Direct project management and technical oversight for major technology rollouts and facility buildouts
  • Advance infrastructure design through continuous improvements focused on autonomy and scalability
  • Monitor, diagnose, and resolve complex production incidents
  • Serve as the escalation point for infrastructure support issues
  • Coordinate with director-level stakeholders and cross-functional teams to align priorities and integrate tools, systems, and projects
  • Oversee contractor and vendor relationships supporting regional services and cost-conscious contracts
  • Promote operational best practices, mentor engineers, and support technical excellence
  • Track infrastructure capacity across the data center

Requirements

  • Substantial experience in data center or enterprise infrastructure operations, covering hardware, networking, and systems support, with progressively greater responsibility
  • Bachelor’s degree in computer science or a related discipline
  • Proven ability to lead technical projects and rollouts from initial planning through delivery
  • Experience with production alerting, monitoring, and incident management
  • Excellent written and verbal communication skills for director-level and cross-functional audiences
  • Background in coaching and mentoring engineers
  • Experience negotiating with and managing vendors and contractors, especially telecommunications providers
  • Experience operating across hybrid on-premises and cloud infrastructure
  • Scripting or automation experience applied to operational tooling and deployment improvements
  • Experience with facility buildouts, colocation, or regional service and contract management
  • Experience managing assets with ITSM and DCIM tools

Benefits

  • Hybrid work arrangement
  • Opportunities for mentorship and coaching
  • Collaboration with global teams and stakeholders
  • Professional development through ownership of technical projects
  • FactSet employee benefits are mentioned in the posting but not itemized

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