Rockwell Automation develops industrial automation and digital transformation technologies for manufacturers and other complex industries. Its portfolio includes industrial control systems, design and analytics software, asset and process management solutions, cybersecurity, and network infrastructure.
The company supports organizations in sectors such as aerospace, automotive, and life sciences as they modernize operations, improve efficiency, and advance smart manufacturing. Its work brings hardware, software, and integrated services together to address operational and sustainability goals.
LCS Operations Manager
Lead project, contract, and billing administration across a subregion at Rockwell Automation. Manage teams, financial controls, performance metrics, and process improvements.
Description
- Lead and develop the subregional Project, Contract and Billing Administration team.
- Set objectives, oversee workloads, and build team capabilities.
- Manage projects and service contracts administratively from setup through financial close.
- Maintain accurate project administration, billing, and contract execution.
- Ensure compliance with internal procedures, financial controls, company policies, and audit requirements.
- Serve as the primary contact for internal and external audits.
- Track operational and financial KPIs, including billing, backlog, revenue recognition, unbilled balances, accounts receivable, renewals, and project and contract closures.
- Improve operations by simplifying, standardizing, and automating processes.
- Share effective practices across the region.
- Work with Project Management, Contract Management, Sales, Finance, Credit and Collections, and Legal.
- Provide operational and financial information for decisions, forecasting, margin protection, cash flow, and customer satisfaction.
Requirements
- Bachelor’s degree in Business Administration, Accounting, Finance, Engineering, or a related discipline.
- At least 4 years’ experience in project, contract, or billing administration, or operations finance; services or industrial technology experience is preferred.
- At least 2 years’ experience leading people, ideally across teams in multiple countries.
- Knowledge of billing, percentage-of-completion or milestone-based revenue recognition, contract management, and internal controls.
- Advanced English proficiency.
- Experience supporting internal and external audits and managing corrective actions.
- Ability to partner with Finance on business reporting and forecasting.
- Proficiency with ERP systems.
- Ability to manage project and contract administration, including billing terms, milestones, and change orders.
- Portuguese proficiency is an advantage.
Benefits
- Premium Calm membership and mindfulness programs.
- Paid volunteer time off for eligible employees after six months of employment.
- Company volunteer and donation matching program.
- Employee Assistance Program.
- Personalized wellbeing programs through OnTrack.
- On-demand digital courses for professional development.
- Other local benefits.