Casual Compliance Support Officer
Jhpiego
Support Jhpiego’s U.S. government compliance program through risk tracking, document control, training, and reporting. Remote position based in Baltimore, Maryland.
Open
Sedgwick provides technology-enabled risk, benefits, and integrated business solutions for organizations worldwide. Its work includes administering accident, health, disability, unemployment compensation, and liability claims, alongside building consulting, forensic accounting, forensic engineering, property restoration, brand protection, and loss prevention services. Sedgwick supports clients across industries including construction, consulting, healthcare, agriculture, and environmental services, with a stated focus on diversity, equity, inclusion, and environmental, social, and governance practices.
IT Systems Analyst Advisor – Remote
Translate complex business needs into enterprise technical specifications for Sedgwick’s insurance operations. Guide architecture, integrations, requirements, testing, and resolution of systemic issues.
Description
- Translate complex business and functional requirements into system requirements and technical specifications across multiple initiatives
- Develop and review detailed technical specifications and tasks for complex, cross-system solutions
- Define processing logic, validations, exception handling, and expected system behavior
- Maintain complete, high-quality, traceable requirements aligned with enterprise standards
- Define and review data structures, interfaces, integrations, and data transformations
- Assess enterprise-wide system impacts, dependencies, and data flows across platforms
- Establish non-functional requirements covering security, performance, scalability, resilience, and auditability
- Provide guidance on solution architecture and design decisions
- Prepare backlogs and facilitate complex refinement, planning, and design discussions
- Assess technical complexity, dependencies, risks, and trade-offs to inform prioritization and sequencing
- Collaborate with QA and engineering leaders on testing strategies
- Verify delivered functionality against requirements, specifications, expected behavior, and downstream impacts
- Lead or advise on defect triage and troubleshoot complex system, data, and integration problems
- Create and maintain documentation standards and requirements-analysis practices
- Lead initiatives that improve processes, system efficiency, scalability, and data quality
- Act as a subject matter expert, mentor analysts, and provide cross-team technical leadership
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
- Ten years of related experience, or an equivalent combination of education and experience, required
- Experience converting business requirements into technical or system specifications required
- Experience supporting system integrations, data flows, and application behavior
- Experience working in agile or hybrid delivery environments preferred
- Experience in enterprise or regulated environments preferred
- Expert-level capability in systems analysis and technical requirements documentation
- Ability to interpret complex business needs and convert them into scalable, high-quality technical solutions
- Extensive experience defining interfaces, APIs, data models, and integrations
- Strong understanding of system architecture, dependencies, and enterprise data flows
- Ability to assess complexity, dependencies, risks, and technical trade-offs across initiatives
- Advanced analytical, problem-solving, and critical-thinking skills
- Ability to work autonomously and influence outcomes
- Strong collaboration and stakeholder engagement skills across Product, Business, Architecture, Development, QA, and Operations
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Willingness and ability to travel as required
Benefits
- Support for work-life balance
- Opportunities for career development
- A caring workplace culture
- Reasonable accommodations where applicable and appropriate
- Equal Opportunity Employer and Drug-Free Workplace
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