TD SYNNEX
TD SYNNEX
TD SYNNEX is a global IT distributor and technology services provider that helps businesses adopt and manage modern infrastructure. Its portfolio spans more than 150,000 products across cloud computing, data centers, networking, cybersecurity, IoT, PCs, mobile devices, and consumer electronics. The company also delivers professional audiovisual solutions, distributes design software through Datech, and supplies advanced computing components through Global Computing Components. Serving enterprise and client markets, TD SYNNEX combines technology distribution with end-to-end support for digital transformation, analytics, and collaboration initiatives.

Inside Sales Representative, Workplace Solutions

Manage customer accounts, prepare quotes, negotiate pricing, and grow sales for TD SYNNEX’s technology distribution business. The role supports authorized IT customers and specialist dealers in Germany.

Description

  • Manage a portfolio of authorized customers.
  • Answer incoming customer calls and coordinate specialist and technical questions with Product Marketing and suppliers.
  • Prepare quotations and share product information.
  • Work with Back Office colleagues on administrative tasks.
  • Negotiate prices independently.
  • Connect specialist dealers with TD SYNNEX services such as project financing, product customization, and special deliveries.
  • Track customer orders to support timely fulfillment.
  • Resolve complaints with a focus on finding solutions.
  • Run sales campaigns, follow up proactively with B2B customers, and identify additional business.
  • Re-engage inactive customers and help win them back.
  • Work toward quarterly revenue, margin, and KPI targets.
  • Build and maintain relationships with hardware manufacturers.

Requirements

  • Completed commercial vocational training or an equivalent qualification.
  • Some experience selling IT products is preferred.
  • Strong interest in sales and demonstrated selling ability.
  • Comfort with phone-based customer contact and strong communication skills.
  • German and English language skills.
  • A proactive approach and ability to learn quickly.
  • Good working knowledge of standard Microsoft Office applications.
  • SAP knowledge is helpful but not required.

Benefits

  • Permanent employment with attractive compensation, employer-funded benefits, and 30 days of annual leave.
  • Flexible hybrid work, with two days in the office and three days working from home.
  • Flexible desk booking and modern equipment, including height-adjustable desks, ergonomic chairs, and two monitors at each workstation.
  • Broad training options and close work with IT Engineering to develop technical expertise.
  • A mentoring program and events focused on LGBTQ&I topics.
  • Flat hierarchies, collaborative working relationships, and open communication.
  • A range of well-being initiatives.
  • Access to a nationwide network of fitness, wellness, and sports programs.
  • Employee discounts and offers on IT products and consumer goods.
  • Structured leadership and professional development programs, plus on-demand courses.
  • Access to the Global Life Empowerment Assistance Program.
  • Inclusive learning, peer conversations, and equitable opportunities for growth and development.
  • An onboarding program.
  • Internal peer-led inclusion communities, business resource groups, local volunteering, and environmental and social initiatives.

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