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Cogent Analytics
Cogent Analytics
201 – 500 Employees
ConsultingFinanceMarketing
Cogent Analytics is a U.S.-focused consulting firm that helps small and medium-sized businesses improve operations, organization, marketing, and financial performance. Founded in 2014, the company provides tailored management consulting and profit-engineering support designed around each client’s goals and business challenges. Its team of more than 200 employees works with business owners on practical strategies for scalable growth, stronger efficiency, and sustained profitability.
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Industrial Service and Sales Representative - Remote in Wisconsin

Cogent Analytics is hiring an Industrial Service and Sales Representative to sell machinery components and technical services to paper-industry customers. The role combines customer relationship management, field inspections, quoting, technical support, and regional travel.

USUnited StatesWIWisconsin
$55,000 – $65,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredSales

Description

  • Support customer needs by applying field best practices and delivering appropriate services.
  • Represent the company with integrity and professionalism while working independently.
  • Conduct on-site sales activities and gear inspections.
  • Build technical expertise to explain products and gear inspection services.
  • Develop customer relationships and identify customer needs.
  • Stay in contact with current customers and make cold calls to prospective accounts.
  • Meet prospects and existing customers, generate leads and quotes, and guide opportunities through closing.
  • Prepare, submit, and follow up on quotes and requests for quotation.
  • Record and monitor new and existing business opportunities.
  • Keep customer interaction records accurate in the database.
  • Give the PTS regular updates on progress, challenges, and opportunities.
  • Maintain monthly itineraries and submit daily briefs and weekly reports.
  • Deliver field services and customer support during site visits.
  • Coordinate workflows with schedules and complete on-site projects within expected timelines.
  • Identify errors or technical issues and determine effective, cost-conscious solutions.
  • Comply with timekeeping and billing procedures.
  • Work collaboratively with the technical team and share relevant information across the company.
  • Recommend appropriate solutions based on customer requirements.
  • Perform additional duties as assigned.

Requirements

  • Excellent organization and strong attention to detail.
  • Experience with on-site sales and gear inspections.
  • Technical understanding sufficient to explain products and gear inspection services.
  • Demonstrated ability to develop and maintain customer relationships.
  • Experience managing customer outreach and making cold calls.
  • Experience generating leads, preparing quotes, and closing sales.
  • Ability to prepare, submit, and follow up on quotes and RFQs.
  • Ability to record and track business opportunities.
  • Comfort using technology in a modern business environment.
  • Willingness to travel 50% of the time.
  • Ability to maintain monthly itineraries with a wall calendar and Outlook calendar.
  • Ability to submit daily briefs and weekly reports.
  • Ability to read blueprints and technical drawings.
  • Ability to safely climb and descend ladders.
  • Ability to deliver field services and customer support.
  • Ability to manage on-site projects with minimal supervision.
  • Ability to diagnose technical issues and identify cost-effective solutions.
  • Valid driver's license in good standing.
  • Ability to operate a vehicle safely.
  • Ability to collaborate with the technical team and share information.
  • Ability to understand customer requirements and make recommendations.
  • Professional appearance.
  • High school diploma, trade school education, or college degree; relevant experience may substitute for a degree.
  • Two years of servicing or calling on paper-industry clients.
  • Ability to follow instructions with minimal supervision.
  • Ability to work independently and as part of a team.
  • Adequate smell, hearing, and vision for safe work in the shop.
  • Ability to lift up to 60 pounds.
  • Excellent driving record.
  • Ability to cover the southeastern United States territory.
  • Ability to work required hours and comply with company policies and procedures.

Benefits

  • Uncapped commission earnings.
  • Company vehicle.

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