Head of Business HR
Reaktor
Lead Reaktor’s People Partner team and shape HR strategy across its software product and technology consulting businesses. Develop product workforce plans, people practices and leadership capability.
Open
FIDELITONE is a supply chain management company serving businesses across logistics, transportation, and eCommerce. Its services cover inbound logistics, B2B and direct-to-consumer order fulfillment, omnichannel fulfillment, last-mile delivery, transportation management, service parts management, and inventory forecasting.
With nearly a century of experience, FIDELITONE develops tailored supply chain solutions designed to support efficient operations, strengthen the customer experience, and help brands build lasting customer loyalty. The company’s work spans the movement, fulfillment, and management of products throughout complex supply chains.
Independent Contractor Recruiter – Last-Mile Logistics
Recruit independent delivery contractors and support contractor networks for Fidelitone’s last-mile logistics operations. Manage vetting, audits, interviews, performance coordination, and launch support.
United States
Tennessee$70,000 – $80,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredRecruitmentDescription
- Identify and enroll independent contractors in designated markets
- Apply consistent vetting procedures aligned with company, DOT, and other legal requirements
- Conduct contractor audits covering load-out, uniforms, vehicles, ride-alongs, in-home service, check-in, and invoice validation
- Ensure contractor documentation and payment procedures are accurate, understood, and followed
- Serve as the recruiting liaison between independent contractors and location managers
- Track industry developments and contractor pay differences across delivery service levels
- Support recruiting and launch planning for new business go-lives
- Maintain current knowledge of locations, clients, and available services
- Schedule independent contractor interviews with the operations team
- Lead quarterly business reviews with independent contractors and managers
- Provide contractor rate information for business development opportunities
- Coach and train independent contractors on customer requirements
- Partner with general managers to monitor contractor performance
- Work with general managers, regional managers, and the regional director to support growth, contractor retention, and delivery SOP compliance
Requirements
- Strong verbal and written communication skills
- Experience using Microsoft Office and other business systems
- Working knowledge of P&L management and sales profitability
- At least five years of operations, management, or systems and applications experience in logistics, supply chain services, or delivery provider environments
- Experience managing third-party delivery agent contracts
- An undergraduate degree in business or a related discipline is preferred
- Previous business development experience is a plus
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