Carrier
Carrier
Carrier develops building and cold chain technologies for environments where comfort, safety, and reliable preservation matter. Its work spans HVAC and refrigeration systems, helping organizations support healthier indoor spaces and protect the supply of food and medicine. The company also explores smart building solutions, energy resilience, and more efficient infrastructure as it works with partners on sustainability and climate-related challenges. With teams working across construction, healthcare, and logistics, Carrier offers opportunities connected to the systems that keep buildings operational and essential goods moving.

Field Service Technician – Heat Pumps, Germany Remote

Field service technician role supporting heat pump systems for Viessmann Climate Solutions, a provider of climate and energy solutions. The position covers commissioning, maintenance, and troubleshooting across the Hannover region.

Description

  • Commission and maintain heat pump systems for end customers and system operators.
  • Advise heating contractors’ customers by phone and on site with a service-focused approach.
  • Assist technical field service colleagues throughout the broader area surrounding the assigned territory.
  • Take part in the on-call rotation to deliver customer support as promptly as possible.

Requirements

  • Completed vocational training as an HVAC and plumbing systems mechanic, refrigeration mechatronics technician, electronics technician for energy and building technology, electrician, or electrical installer.
  • Additional qualification as a master craftsperson or technician is preferred.
  • Professional customer-service experience, such as in heating, refrigeration, or air-conditioning and ventilation technology.
  • Category 1 certification for refrigerant handling is required; Category 2 certification is advantageous.
  • Valid Class B driving licence.
  • Good written and spoken German.
  • Strong customer-service orientation.
  • Willingness to travel.
  • Strong technical understanding.

Benefits

  • Start and finish each working day from home.
  • Fully equipped Mercedes-Benz company vehicle.
  • Modern company smartphone.
  • Health program for employees and their families.
  • Corporate Benefits discounts across numerous brands and services.
  • Company pension scheme.
  • 30 days of paid annual leave.

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