Clio develops cloud-based legal practice management software for law firms, combining tools for client intake, billing, document management, calendaring, and other day-to-day workflows. Its SaaS platform helps legal professionals organize administrative work, store data securely, and connect their processes with more than 250 integrated tools. Serving solo practitioners and firms ranging from small practices to larger organizations worldwide, Clio operates at the intersection of legal technology, software as a service, and data security.
Director of Content Collections at Clio - Remote in the United States
Lead Clio’s global legal content portfolio and Content Manager organization. Set jurisdictional coverage, quality, investment, and Vincent AI research-readiness standards.
Description
- Lead, hire, onboard, and develop the Content Manager organization
- Establish operating cadences, roadmap reviews, quarterly business reviews, coverage-parity reporting, and regular 1:1s
- Create the Content Manager career ladder and define performance expectations
- Build a Content Manager guild while overseeing succession planning and operational continuity
- Own Clio’s global legal content collections and long-term content strategy
- Direct budgets, staffing, licensing expenditure, and partner capacity across jurisdictions
- Keep global coverage competitive with AI-native providers, legal publishers, and regional incumbents
- Define market-readiness standards, launch decisions, and jurisdictional investment priorities
- Lead build, buy, and license decisions in partnership with Secondary Content, Licensing, and Corporate Development
- Oversee how content is surfaced across Clio Library, Clio Work, and Vincent
- Set Vincent’s global research framework, including skill design, source tiers, evidence standards, evaluation methods, benchmark questions, and quality gates
- Investigate research-quality issues and coordinate corrective action with accountable teams
- Establish global metadata and structural standards, acceptance criteria, quality thresholds, citator requirements, freshness targets, reliability expectations, data-integrity controls, enrichment practices, and resilience requirements
- Work with Product to translate roadmaps into content plans, feasibility reviews, readiness gates, and portfolio priorities
- Turn Content Manager requests into a prioritized demand queue for Data Operations and Content Engineering
- Represent Collections in planning processes and secure capacity for pipeline, parser, and citator initiatives
- Give Data Operations visibility into volumes, sources, launches, throughput, backlog, and per-document costs
- Support enterprise opportunities, RFPs, renewals, customer escalations, and executive presentations
- Lead investment cases, portfolio reporting, competitive intelligence, and strategic upstream partnerships
- Convert collection differentiation into product positioning and enablement
Requirements
- At least 10 years of experience in legal publishing, legal data, or content and product leadership
- At least 3 years managing managers or senior individual contributors
- Experience owning a multi-market or multi-product content portfolio with direct budget responsibility and measurable returns
- Proven ability to deliver through partner teams outside your reporting line, ideally as the demand-side leader working with operations and engineering teams
- Deep working knowledge of at least one major legal system
- Hands-on experience with legal research products
- Meaningful experience working across multiple jurisdictions is strongly preferred
- Experience launching AI-assisted or AI-native content workflows in production
- Able to build credibility with enterprise buyers, global law firms, and industry analysts
- Comfort representing an entire portfolio rather than one product or market
Benefits
- Competitive and equitable compensation
- Comprehensive health coverage
- Dental insurance
- Vision insurance
- Hybrid working environment
- Flexible time off, with an encouraged annual minimum of 20 days
- Annual counseling benefit of $2,000
- RRSP matching
- RESP contributions
- Clioversary recognition program with special acknowledgements at 3, 5, 7, and 10 years
- Accessibility accommodations throughout the recruitment process