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Shake Shack
Shake Shack
5,001 – 10,000 Employees
H1B Visa SponsorFood & BeverageMarketingTravel
Shake Shack is a modern fast-casual food and beverage company founded in 2004, best known for burgers, chicken sandwiches, hot dogs, crinkle-cut fries, frozen custard, shakes, beer, and wine. Its roadside-inspired restaurants focus on fresh, straightforward ingredients and an elevated casual dining experience. Shake Shack also connects with customers through seasonal promotions, gift cards, merchandise, and digital platforms that support its customer experience and privacy practices.
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Creative Director, Shake Shack

Lead Shake Shack’s in-house creative studio and integrated campaigns, shaping the brand’s identity and visual standards. Guide creative talent and collaborate with teams across marketing, culinary, operations, and digital.

USUnited StatesNYNew York
$170,487 – $228,362 / year
HybridFull-timeLeadEnglish RequiredArt Director

Description

  • Lead the growth of Shake Shack’s in-house creative studio and creative capabilities
  • Turn business and brand briefs into concepts with a clear point of view
  • Present creative ideas and make the case for them to senior stakeholders
  • Direct integrated campaign development across channels
  • Shape Shake Shack’s brand identity, tone, craft standards, and distinctive brand assets
  • Art direct photography and video from casting through post-production
  • Coordinate creative work across internal teams and external partners
  • Guide designers, copywriters, agencies, and production partners in delivering creative work
  • Work with the Director of Creative Studio on resourcing, partner selection, scopes, budgets, and production models
  • Lead, mentor, and develop the creative team
  • Set clear feedback standards and support a collaborative creative culture
  • Report to the VP of Marketing and work across Brand Marketing, Culinary, Operations, and Digital

Requirements

  • Bring 8 to 10 years of professional creative experience, including 3 to 5 years leading creative teams
  • Show a record of developing integrated campaigns with measurable cultural and business impact
  • Provide a portfolio with at least one campaign led from concept through execution
  • Agency and in-house experience is preferred, ideally in food, beverage, hospitality, or another high-frequency consumer category
  • Demonstrate strong conceptual development, copywriting, art direction, and production skills
  • Have strong leadership, communication, presentation, and organizational abilities
  • Balance creative ambition with business goals and operational constraints
  • Maintain creative standards in a fast-paced, high-volume environment

Benefits

  • Weekly pay and performance bonuses
  • Shake Shack meal discounts
  • Corporate discounts on travel, electronics, wellness, leisure activities, and more
  • Medical, dental, and vision insurance*
  • Employer-paid life and disability insurance*
  • 401(k) plan with company match*
  • Paid time off*
  • Paid parental leave*
  • Employee Assistance Program access from day one
  • Pre-tax commuter and parking benefits
  • Flexible spending and dependent care accounts*
  • Development and growth opportunities

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