Springboard Services
Springboard Services
51 – 200 Employees
ConsultingHealthcareLogistics
Springboard Services supports youth and adults who are at risk or navigating important life transitions. Its work spans community justice, employment counselling, developmental services, and skills development, helping people pursue personal goals while connecting with relevant community resources and support. The organization emphasizes inclusivity, collaboration, innovation, care, and integrity in its approach to community-focused services and team work.

Communications and Special Projects Coordinator

Coordinate communications and special projects for Springboard Services’ digital youth learning platform. Support partner outreach and onboarding, content, data integrity, and HUB administration.

Description

  • Build relationships with prospective HUB facilitators and community organizations through outreach and partnership development.
  • Help onboard HUB facilitators, educational institutions, community organizations, and program partners.
  • Arrange and schedule training sessions.
  • Develop and share communications and marketing materials across newsletters, the website, and social media.
  • Prepare onboarding materials and communications for new HUB partners and facilitators.
  • Keep communications records accurate and track more than 2,000 HUB facilitators.
  • Maintain HUB CRM software and analyze newsletter and survey data.
  • Gather and assess communications engagement metrics and client feedback.
  • Assist with program and content development and review, report preparation, scheduling, and general administration.
  • Report to the Supervisor, Community Learning HUB.

Requirements

  • Diploma in social sciences, child and youth care, social work, or a related field.
  • At least two years of relevant work experience.
  • Experience supporting the creation and strategy of marketing and communications content.
  • Experience in outreach and partnership development.
  • Experience facilitating educational programs or workshops.
  • Direct experience engaging diverse populations and applying a culturally responsive approach.
  • Strong interpersonal, customer service, and oral communication skills.
  • Strong planning and organizational skills to manage multiple projects with competing deadlines.
  • Proficiency with databases, word processing, and presentation software such as Word, Excel, and PowerPoint.
  • Ability to contribute to projects and partnerships using an anti-oppressive framework.
  • Satisfactory VSS, references, and proof of education are required for employment.

Benefits

  • Comprehensive benefits package.
  • Pension plan.
  • Training, mentorship, and career development opportunities.
  • Work-life balance and mental health supports.
  • Employee Engagement Committee.
  • Rewards and recognition program.
  • Social and team-building opportunities.
  • Inclusive and accessible environment.
  • Accommodations available throughout the recruitment process upon request.

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