Haemonetics
Haemonetics
Haemonetics develops medical technology solutions for organizations involved in blood and plasma care. Its products and services support plasma centers, hospitals, and blood centers by helping improve operational efficiency, patient care, productivity, quality, and safety. The company’s work combines healthcare expertise with manufacturing and consulting capabilities to help advance more effective standards and outcomes across the sector.

Clinical Specialist, TEG — San Jose, California

Train hospital clinicians and support the adoption of Haemonetics’ TEG hemostasis technology across San Jose accounts. Provide field-based case support, account development, and implementation assistance.

Description

  • Advise customers on Haemonetics’ TEG product line and its clinical use.
  • Expand TEG utilization at existing customer sites across the assigned territory.
  • Support account management and sales with clinical education and ongoing case assistance.
  • Manage the territory’s current TEG customer base.
  • Grow product use, customer accounts, and revenue through clinical education.
  • Train new and existing customers in TEG products and clinical applications.
  • Provide onsite support in laboratories, critical care units, and operating rooms.
  • Help customers operate TEG equipment, software, and disposables safely and efficiently, and interpret results.
  • Develop clinical champions and relationships with key hospital decision makers.
  • Provide onsite assistance for new customer launches and additional assays, including after-hours coverage.
  • Work with cross-functional teams to investigate and resolve technical, operational, and clinical concerns.
  • Keep customer and territory information current in the CRM system.
  • Support clinicians in VAD/ECMO, trauma, cardiovascular care, high-risk obstetrics, liver transplant, vascular care, and critical care.
  • Assess competing products and convert business at existing accounts to TEG.
  • Partner with Account Managers on key-account growth, revenue forecasts, and business plans.
  • Support regional and national trade shows.
  • Build demand for device and software upgrades and add-on devices.
  • Assist with laboratory installation, validation, verification, training, competency, SOP, and IQCP development.
  • Identify prospects and build relationships at multiple levels, including with C-suite leaders.
  • Contribute to product development, market-needs assessments, quality investigations, and product launches.
  • Share customer and market feedback with Sales, Marketing, and R&D.

Requirements

  • Bachelor’s degree in arts or science required.
  • Master’s degree in arts, science, or business administration, preferably in a science or medically related field.
  • At least three years of industry or clinically related experience, preferably with complex medical devices or in a critical care setting.
  • Knowledge of hemostasis management.
  • Strong technical and clinical aptitude to understand products and train customers and users.
  • Ability to operate the TEG® Analyzer, understand how to apply its results, and use its software.
  • Residence in the San Jose, California area.
  • Availability for daily travel and 15–20% overnight travel.

Benefits

  • Sales incentive commission, subject to applicable plan terms.
  • Discretionary annual bonus for employees in non-sales roles.
  • Eligibility for the company’s long-term incentive plan.
  • 401(k) with an employer match of up to 6% and immediate vesting.
  • Employee stock purchase plan.
  • Flexible time off for salaried employees.
  • Three to five weeks of annual vacation for hourly employees, based on tenure.
  • Up to 64 hours of paid sick time annually.
  • Paid holidays and/or floating holidays.
  • Parental leave.
  • Short- and long-term disability insurance.
  • Tuition reimbursement.
  • Health and welfare benefits.

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