IQVIA
IQVIA
IQVIA combines healthcare data analytics, advanced technology, and consulting to help organizations address complex challenges across the life sciences and healthcare sectors. Its Connected Intelligence platform brings together data and artificial intelligence to support clinical research, technology development, and the advancement of new therapies. The company’s teams work across analytics, consulting, and healthcare technology, offering opportunities connected to research, digital innovation, and efforts to improve patient outcomes.

Clinical Operations Manager - IQVIA - Ho Chi Minh City Onsite

Lead clinical research operations in an onsite Ho Chi Minh City role with IQVIA. Oversee staff leadership, quality, training, resource allocation, and study-site partnerships across Vietnam.

Description

  • Support clinical research operations to protect participant wellbeing and help deliver strong project outcomes
  • Lead staff in line with company policies and applicable regulations
  • Direct workloads, assess performance, support career development, manage employee relations, resolve issues, and authorize personnel actions
  • Help recruit and onboard clinical staff through candidate screening and interviews
  • Deliver onboarding training in partnership with Human Resources and Learning and Development
  • Confirm that staff receive the materials, system access, and training required for their roles
  • Manage training plans, standard operating procedure reviews, and supervised development activities
  • Assign appropriately trained and experienced staff to clinical research studies
  • Monitor and evaluate the quality of assigned staff’s clinical work
  • Spot quality risks and develop corrective action plans
  • Track and report workload and quality performance against established metrics
  • Provide temporary CRA or CRS coverage for designated projects or milestones
  • Contribute to clinical operations quality and process-improvement initiatives
  • Strengthen study-site partnerships to improve productivity, quality, and delivery timelines

Requirements

  • Bachelor’s degree in a science-related discipline
  • At least seven years of relevant professional experience
  • Proven experience and sustained interest in the life sciences and/or healthcare sectors
  • Demonstrated ability to manage teams, lead effectively, and develop people
  • Willingness and ability to travel to client sites

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