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NOVALINK SOLUTIONS LLC
NOVALINK SOLUTIONS LLC
51 – 200 Employees
H1B Visa SponsorConsultingHealthcareInsurance
Founded in 2003, NOVALINK SOLUTIONS LLC provides IT consulting, managed engineering, staff augmentation, and contingent workforce services. The company supports clients across healthcare, consulting, insurance, telecommunications, government, energy, and finance, connecting organizations with engineering and technology expertise for specialized workforce needs. Its work emphasizes service quality and operational efficiency, making NOVALINK relevant to professionals exploring opportunities in consulting and client-focused engineering environments.
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CityWorks Applications Analyst II – Hybrid Nashville

Hybrid applications analyst role supporting CityWorks for Nashville government departments. Responsibilities include SQL reporting, application testing, troubleshooting, project analysis, and end-user training.

USUnited StatesTNTennesseeHybridFull-timeJuniorNo degree requiredEnglish RequiredAnalyst
SQL

Description

  • Support CityWorks applications used by designated general government departments
  • Plan and execute application testing for CityWorks and related systems, including test cases and troubleshooting
  • Analyze enterprise applications by contributing to work plans, defining and tracking deliverables, reporting status, and meeting with users
  • Develop and update Crystal Reports forms and reports, and write SQL queries against CityWorks and Land Management data
  • Analyze enterprise application projects through work planning, deliverable tracking, status reporting, user meetings, and requirements documentation
  • Coordinate communications among process owners, users, departments, ITS technical teams, and consultants
  • Prepare SQL data extracts in response to user and public requests
  • Organize and deliver end-user training while maintaining training materials

Requirements

  • Experience configuring and supporting CityWorks, creating Crystal Reports, and writing SQL queries
  • Experience using SQL Server Management Studio (SSMS)
  • Experience writing SQL scripts to update or extract data from SQL databases
  • Systems analysis experience involving user support, issue resolution, system enhancements, upgrades, and conversions
  • Experience coordinating end-user training and creating or updating training materials
  • Experience with Microsoft Office Suite
  • Four to six years of SQL experience, including writing scripts in SSMS
  • Four to six years of verbal and written communication experience
  • Four to six years of demonstrated learning ability
  • One to three years of software troubleshooting experience
  • Four to six years of teamwork experience
  • Four to six years of Crystal Reports experience
  • Four to six years of Microsoft Office experience

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