Polarsteps
Polarsteps
51 – 200 Employees
B2CeCommerceTravel
Polarsteps is a travel technology company that helps people plan trips, track their journeys, and preserve the memories they create along the way. Its app combines travel planning with automatic trip tracking, personalized digital maps, and Travel Books that turn itineraries and photos into physical keepsakes. Founded in 2015 and based in Amsterdam, Polarsteps is built by a team of travel enthusiasts focused on making it easier for people to experience, share, and relive their adventures.

Business Operations Manager at Polarsteps – Amsterdam Hybrid

Join Polarsteps as a Business Operations Manager supporting supplier partnerships, AI adoption, marketing initiatives, and growth projects. You will report directly to the CEO while helping the travel app scale.

Description

  • Own relationships with suppliers, including external Travel Book printing partners
  • Identify and assess potential new suppliers, including software providers
  • Negotiate contracts with guidance from legal and finance teams
  • Plan and coordinate strategy offsites for the management team
  • Help non-technical colleagues build confidence with AI tools and workflows
  • Contribute to marketing campaigns and go-to-market initiatives through events
  • Support management team members with short-term operational projects
  • Report directly to the CEO
  • Deliver business operations initiatives during Polarsteps’ scaling phase

Requirements

  • At least two years of professional experience
  • Background in a technology company, startup, or scaleup
  • Experience in sales, commercial operations, business operations, chief of staff or founder’s associate work, venture capital or accelerators, production or event management, startup operations, city launches, or a comparable field
  • Strong written and spoken English communication skills
  • Ability to apply AI effectively when appropriate
  • Highly organised and dependable working style
  • Comfort working at speed while processing new information quickly
  • Strong skills in building and maintaining relationships
  • Confidence, charisma, kindness, and empathy when working with others
  • Excellent problem-solving ability and a constructive, optimistic mindset
  • Eagerness to learn new subjects continuously and quickly
  • Intelligence and creativity to navigate obstacles
  • Self-directed, accountable, proactive, and comfortable working independently
  • Ambition and enthusiasm for technology scaleups
  • Flexibility and willingness to work hard when needed
  • Adventurous outlook and genuine interest in travel
  • A low-ego, collaborative approach

Benefits

  • Equity participation through the Polarsteps SAR Plan
  • One complimentary flight or train journey each year to a randomly selected destination
  • Company-provided MacBook
  • Hybrid work split between home and the office
  • Comprehensive home-office equipment, including noise-cancelling headphones and a standing desk
  • 30 days of annual leave
  • Two paid Culture Days
  • Ability to work from another country for up to eight weeks each year
  • Personal development budget
  • Pension plan
  • Daily team lunches
  • Monthly parties and team trips
  • Reimbursement of travel expenses
  • Complimentary Polarsteps Travel Books

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