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Київстар
Київстар
1,001 – 5,000 Employees
Telecommunications
Київстар is a Ukrainian telecommunications company serving individuals, businesses, and public-sector organizations with mobile connectivity, home internet, television, and international roaming. Its offerings include SIM cards, eSIM, data plans, and combined mobile, internet, and TV packages. The company also provides customer and technical support through several channels, contributes to social initiatives, and enables access to online medical appointments. Київстар’s work centers on expanding reliable digital connectivity across Ukraine.
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Business Analyst — Remote in Ukraine

Business Analyst role at Kyivstar.Tech, supporting digital products for a Ukrainian telecommunications technology company. The position covers requirements analysis, backlog management, cross-functional collaboration, and software testing.

UAUkraineRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredBusiness Analyst
MongoDBMySQLPostgresSDLCSOAPSQL

Description

  • Collaborate with analysts, developers, and designers to deliver product features.
  • Evaluate potential solutions for technical and business fit.
  • Partner with the Product Manager, development and IT teams, external stakeholders, and end users to support technical compatibility and user satisfaction.
  • Analyze software requirements and define use cases and functional requirements.
  • Document and maintain functional and technical descriptions of processes for solution support, configuration, and maintenance.
  • Manage requirements through prioritization, traceability, verification, and validation.
  • Maintain the backlog and facilitate related activities as needed.
  • Oversee test implementation, collect user feedback, and recommend functional enhancements.
  • Select and introduce appropriate tools, technologies, and techniques.

Requirements

  • At least two years of relevant professional experience.
  • Experience creating solution artifacts such as UML diagrams, use cases, business rules, and functional and non-functional specifications.
  • Working knowledge of Scrum and the Business Analyst’s responsibilities within the Scrum process.
  • Understanding of web standards, communication protocols, messaging protocols, and data formats, including REST, SOAP, JSON, XML, HTTP, FTP, and TCP.
  • Strong understanding of software development lifecycle principles.
  • Understanding of CI/CD principles and tools.
  • Effective communication and facilitation skills.
  • Strong analytical and systems-thinking abilities.
  • Demonstrated ability to collaborate effectively across teams.
  • Ability to work productively in ambiguous situations.
  • Experience working with PostgreSQL, MySQL, MongoDB, or Microsoft SQL Server data sources.
  • Understanding and practical experience with SOA, DDD, monolithic architectures, and design patterns.
  • Experience designing RESTful APIs.
  • Foundational knowledge of mobile development technologies.
  • Experience contributing to integration projects.
  • Advanced knowledge of the Atlassian suite, including Jira and Confluence.

Benefits

  • Choice of office-based or remote work.
  • Remote onboarding support.
  • Annual or quarterly performance bonuses, depending on the role.
  • Access to company learning resources, an internal library, training programs, and partner offerings.
  • Health and life insurance coverage.
  • Wellbeing initiatives and access to a corporate psychologist.
  • Reimbursement for Kyivstar mobile communication expenses.

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