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Hankey Group
Hankey Group
1,001 – 5,000 Employees
AutomotiveConsultingLogistics
Hankey Group is a Los Angeles-based diversified financial services company with operations spanning automotive, finance, technology, real estate, and insurance. Founded in 1972 through the acquisition of a Ford dealership, the organization has grown into a group of eight operating companies and employs more than 5,000 people, many in Southern California. Its company culture emphasizes personal development and employee growth across its varied businesses.
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Bodily Injury Claims Adjuster – California Hybrid

Handle personal auto bodily injury claims for Onward Insurance across California, from liability investigation through negotiation and resolution. Manage claim files involving medical documentation, litigation, settlements, and regulatory requirements.

USUnited StatesCACalifornia
$60,000 – $75,000 / year
HybridFull-timeJuniorNo degree requiredEnglish RequiredClaims Specialist

Description

  • Manage an assigned inventory of personal auto bodily injury claims
  • Investigate, assess, negotiate, and resolve bodily injury claims
  • Evaluate liability, causation, and damages
  • Review medical records and related injury documentation
  • Set and maintain appropriate claim reserves
  • Negotiate settlements with claimants and attorneys
  • Assess liability and comparative negligence under California law
  • Prepare Large Loss Reports for high-exposure claims
  • Receive and summarize lawsuits
  • Arrange defense counsel when needed
  • Manage and monitor litigated claims
  • Participate in mediations as required
  • Identify subrogation opportunities and appropriate SIU referrals
  • Keep claim records accurate and maintain regulatory compliance
  • Manage each file from initial investigation through final resolution

Requirements

  • At least 1–3 years of personal auto claims experience
  • Bodily injury claims experience is preferred
  • California claims handling experience is preferred
  • Property damage adjusters pursuing advancement into bodily injury claims are encouraged to apply
  • Strong investigation, negotiation, and documentation abilities
  • Ability to manage a claim inventory independently
  • Experience using Microsoft Office and claims management systems
  • Spanish bilingual skills are a plus
  • Ability to investigate liability, causation, and damages
  • Knowledge of California liability and comparative negligence law
  • Ability to review medical records and related injury documentation
  • Ability to set and maintain appropriate reserves
  • Ability to negotiate settlements with claimants and attorneys
  • Ability to manage litigated claims and coordinate defense counsel when needed

Benefits

  • Medical, dental, and vision coverage
  • Supplemental life insurance for employees and dependents
  • Long-term disability insurance
  • Flexible Spending Account (FSA)
  • Employer-paid life insurance
  • Retirement plans including employer matching, a 401(k), and an Employee Stock Ownership Plan (ESOP)
  • Metrolink reimbursement for onsite California employees
  • Career advancement opportunities
  • Onsite gym with group yoga and Pilates classes for onsite California employees
  • UKG Wallet access to pay before payday
  • Tickets at Work discounts on parks, museums, movie tickets, and more
  • AT&T wireless discounts
  • Midway Rent a Car rental discounts
  • Dell Member Purchase Program
  • Hybrid and remote work options indicated in the posting

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