Adecco Professional Colombia-
Adecco Professional Colombia-
11 – 50 Employees
B2BHR TechRecruitment
Adecco Professional Colombia- is a Colombia-focused staffing and recruiting company serving organizations with executive and director-level hiring. Its services include headhunting, candidate evaluation, role-playing assessments, and specialized selection. The company is now known as Spring Professional Colombia and operates across recruitment, HR technology, and B2B services.

Bilingual L2 Application Support Engineer

Remote L2 application support role in Colombia with Adecco, a multinational human resources solutions provider. Resolve incidents, monitor production, and support enterprise deployments.

Description

  • Diagnose and resolve application incidents
  • Monitor services, processes, jobs, and alerts
  • Run SQL queries to investigate issues
  • Support deployments and maintenance
  • Document solutions and root cause analyses
  • Collaborate with development, infrastructure, and vendor teams

Requirements

  • Degree in Systems Engineering or a related field
  • Experience in L2 application or production support
  • Strong knowledge of Unix/Linux and SQL
  • Experience analyzing logs, monitoring systems, and resolving incidents
  • Incident and problem management, including root cause analysis
  • Experience supporting deployments, jobs, access, and application configuration
  • Experience using ServiceNow
  • B2 or higher English proficiency
  • University or technical college studies
  • Approximately 3–4 years of professional experience
  • Preferred: PL/SQL, Autosys, Splunk, Grafana, AppDynamics, ITRS, Confluence, MongoDB, OpenShift, MQ, patches, automation, and deployment tools

Benefits

  • Prepaid medical coverage
  • Funeral insurance for the employee and their pet
  • Gym membership partnership
  • Career development plan
  • Language school
  • Continuing education
  • Direct employment with the company
  • Remote work

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