Senior Account Manager, Test and Quality Solutions
Averna
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Sedgwick provides technology-enabled risk, benefits, and integrated business solutions for organizations worldwide. Its work includes administering accident, health, disability, unemployment compensation, and liability claims, alongside building consulting, forensic accounting, forensic engineering, property restoration, brand protection, and loss prevention services. Sedgwick supports clients across industries including construction, consulting, healthcare, agriculture, and environmental services, with a stated focus on diversity, equity, inclusion, and environmental, social, and governance practices.
Auto Claims Representative
Process auto and general liability property damage claims for Sedgwick, evaluating losses, negotiating settlements, and guiding claims toward resolution.
United States
Alabama
Connecticut
Florida
Illinois
Kentucky
Maine
Maryland
Massachusetts
Michigan
New Hampshire
New Jersey
New York
North Carolina
Ohio
Oklahoma
Pennsylvania
Rhode Island
South Carolina
Tennessee
Texas
Vermont
Virginia
West Virginia
Wisconsin$50,000 – $55,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredClaims SpecialistDescription
- Review and process auto and general liability property damage claims
- Evaluate damage, issue payments, and keep claim files accurately documented and policy-coded
- Create and maintain action plans to meet state contract deadlines and advance claims toward timely, appropriate resolution
- Identify subrogation opportunities and manage salvage recovery and disposal
- Explain claim activity and processing to insureds, clients, agents, and brokers as appropriate
- Build and maintain professional relationships with clients
- Analyze coverage, liability, and damage for assigned claims
- Contribute to the organization’s quality initiatives
- Complete other assigned duties
- Travel as required
Requirements
- Bachelor’s degree from an accredited college or university preferred
- Obtain and maintain the state adjusting licenses required for the position
- Understanding of personal and commercial lines policies and endorsements
- Ability to review property damage estimates, total-loss evaluations, and related expenses to negotiate first- and third-party claims effectively
- Knowledge of total-loss processing, state salvage forms, and title requirements preferred
- Strong verbal and written communication skills, including presentation ability
- Computer proficiency, including Microsoft Office products
- Strong analytical and interpretive abilities
- Strong organizational skills
- Effective interpersonal skills
- Ability to collaborate in a team environment
- Ability to meet or exceed service expectations
- Ability to satisfy the physical, auditory/visual, and mental requirements of the work environment
- Ability to travel as required
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with matching
- Paid time off
- Disability insurance
- Life insurance
- Employee assistance program
- Flexible spending account or health savings account
- Additional voluntary benefits
- Reasonable accommodations when applicable and appropriate
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