NPO Brasil
NPO Brasil
NPO Brasil is an IT services and consulting firm that helps enterprises modernize and manage the technology behind their operations. Its work spans cloud migration and managed cloud services, data center modernization and continuity, IT governance and support, cybersecurity and ransomware protection, and data analytics for business decision-making. With global operations, regional offices in Brazil, and a team of hundreds of specialists, NPO Brasil serves business clients seeking enterprise-scale infrastructure, security, and IT support. The company operates across consulting, healthcare, and logistics.

Mid-Level Windows Server Infrastructure Analyst

Windows infrastructure analyst administering Windows Server, Microsoft 365, and Azure, with N2/N3 support and technical improvements for a technology company in Belo Horizonte.

विवरण

  • Resolve N2/N3 support tickets within established SLAs, from diagnosis and remediation through follow-up and service stabilization.
  • Assist with investigating and restoring critical incidents.
  • Administer, configure, and maintain the Microsoft products in scope.
  • Support technical changes, deployments, migrations, and improvements.
  • Spot availability risks, recurring problems, and opportunities to improve services.
  • Maintain current technical documentation.

आवश्यकताएँ

  • Technical or higher education in information technology, computer networking, or a related discipline.
  • Experience supporting and administering Windows Server, Active Directory, Group Policy (GPO), and DNS.
  • Experience administering Microsoft 365 and Entra ID.
  • Knowledge of Intune, Microsoft Defender, and Azure services.
  • Strong communication skills for working with clients, technical teams, and specialists across other areas.
  • Experience working in hybrid environments.
  • Availability for a daytime 12x36 shift, from 7:00 a.m. to 7:00 p.m.

लाभ

  • Meal and food allowances provided through the Flash Card.
  • Mobility allowance.
  • SulAmerica health insurance with a private room, nationwide coverage, and the full premium covered.
  • Group life insurance.
  • Profit-sharing bonus.
  • A day off during your birthday month.
  • Access to courses on Udemy.
  • TotalPass membership.
  • Pratique Fitness partnership.
  • Open English partnership.
  • Onhappy travel and leisure partnership.

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