
Associate Solution Consultant
IdeagenSupport configuration, testing and documentation for Ideagen’s safety-focused SaaS solutions. Work with project managers and solution consultants in a hybrid role in Australia.
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Support configuration, testing and documentation for Ideagen’s safety-focused SaaS solutions. Work with project managers and solution consultants in a hybrid role in Australia.

Advise Ideagen clients on information security, governance, risk, and compliance. Lead ISO 27001 audits, risk assessments, and practical control improvements.

Provide Tier 1 customer support for Ideagen by resolving product issues, monitoring systems, and maintaining accurate case records. This hybrid Pampanga role also contributes to service improvements and ongoing product knowledge.

Provide customer support across Ideagen’s technology products and services in a hybrid Adelaide role. Troubleshoot cases, guide onboarding, and help improve support processes.