Brightside Health
Brightside Health
Brightside Health provides virtual mental health care for people seeking support with conditions including anxiety, depression, PTSD, and bipolar disorder. Its services combine therapy and psychiatric care, including medication management, with one-to-one support and access to licensed professionals. Brightside also offers a Crisis Care program for people at high risk of suicide. The platform serves patients aged 13 and older, and its care is covered by insurance.

Senior Data Analyst, Network Optimization

Optimize clinician capacity, patient demand, and care quality across Brightside Health’s virtual mental health programs. Build forecasts, run experiments, and improve AI-enabled analytics.

Opis

  • Forecast network capacity against patient demand across 50 states and multiple clinical programs.
  • Inform decisions about where and when to invest in clinician supply.
  • Work with Network Operations and Clinical Talent to measure recruitment, onboarding, and retention and deliver insights.
  • Create frameworks to assess clinical quality, therapeutic alliance, and patient panel balance by clinician and market.
  • Collaborate with Product and Engineering to design and run experiments on patient scheduling and clinician-facing features.
  • Act as the primary analytics partner for the Network POD.
  • Investigate performance metric changes and relate the drivers to OKRs, clinical and financial outcomes.
  • Present findings and experiment results to leadership.
  • Contribute to AI-enabled analytics infrastructure that improves metric reliability and supports deeper analysis.
  • Build and document data models for KPI reporting and agentic analytics.
  • Turn ambiguous problems into systematic, scalable solutions.

Zahteve

  • At least 8 years of analytics experience.
  • Master’s degree or equivalent practical experience.
  • Expert SQL and data modeling skills in a cloud data warehouse such as BigQuery or GCP.
  • A record of writing clean, efficient, well-documented code.
  • Practical experience developing and scaling a dbt project, including tests, documentation, and governed metric definitions.
  • Strong forecasting and econometric modeling skills.
  • Ideally, experience with operations research methods such as capacity planning, supply-demand optimization, and resource allocation.
  • Experience designing, conducting, and interpreting A/B tests and other experiments.
  • Proficiency with data visualization tools such as Tableau.
  • Fluency with AI tools and MCPs.
  • Ability to turn complex analyses into clear business recommendations.
  • Excellent written and verbal communication skills.
  • Comfort working with ambiguity in a fast-moving startup environment.
  • Preferred: healthcare industry experience.
  • Preferred: experience in an interdisciplinary or cross-functional field.
  • Preferred: startup experience.

Ugodnosti

  • Stock options or equity.
  • Comprehensive medical, dental, and vision coverage fully paid for.
  • Pet insurance.
  • Life insurance and short- and long-term disability coverage.
  • 401(k) plan.
  • Unlimited paid time off and sick leave.
  • Parental leave.
  • Fully remote work.
  • Additional memberships and perks.

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