AbbVie ir globāls farmācijas uzņēmums, kas koncentrējas uz zāļu atklāšanu, izstrādi un piegādi sarežģītu veselības traucējumu ārstēšanai. Tā produktu portfelis aptver imunoloģiju, onkoloģiju, neirozinātni un estētiku, un uzņēmums darbojas vairāk nekā 175 valstīs, nodrošinot pakalpojumus pacientiem visā pasaulē. Uzņēmuma darbība apvieno farmācijas pētniecību, ražošanu un veselības aprūpes kompetenci, ko papildina ievērojamas investīcijas zinātniskajās inovācijās, pētniecībā un izstrādē. AbbVie savā plašākajā pieejā veselības rezultātu un ietekmes uz kopienām uzlabošanai izceļ arī daudzveidību, ilgtspēju un pacientu atbalstu.
Lead Site Reliability Engineer, Allergan Aesthetics
Lead reliability, observability, and incident response for Allergan Aesthetics’ public-facing software. Set SRE practices across AWS, Kubernetes, and Terraform.
Apraksts
- Partner with business stakeholders to address critical technical challenges for Allergan Aesthetics.
- Improve reliability, availability, and operational performance for large-scale public-facing software.
- Own how the Cloud Platform team measures, protects, and improves production reliability.
- Establish SLO and SLI frameworks and guide decisions using error budgets.
- Set observability direction across services, covering metrics, logs, traces, and alerts.
- Lead capacity planning, load testing, and resilience testing for critical public-facing services.
- Run production readiness reviews and strengthen services through testing and release practices.
- Reduce operational toil with automation, self-healing systems, and better observability.
- Use operating system and application metrics to tune performance and diagnose faults.
- Improve platform reliability through Terraform and Kubernetes configuration.
- Lead incident response practices, including severity levels, escalation paths, and postmortems.
- Take part in on-call rotations and provide direct incident support.
- Diagnose infrastructure and application issues, conduct blameless root cause analysis, and track follow-up actions.
- Promote reliability, scalability, and security standards across technology services and platforms.
- Advise on architecture and identify reliability risks before launch.
- Maintain reliability standards and monitor service compliance.
- Mentor senior DevOps and software engineers and provide technical leadership.
- Support operational excellence, knowledge sharing, and continuous learning.
Prasības
- Demonstrated experience running SLO and error budget programs and managing incidents for large-scale production systems.
- Extensive experience with observability platforms such as Datadog and designing alerts.
- Working knowledge of Terraform and Kubernetes on AWS.
- Ability to review and contribute to infrastructure code.
- Strong scripting or programming skills, such as Python or Go, for automation and tooling.
- Preferred: hands-on experience using or building agentic AI tools such as Claude Code or MCP integrations, with suitable safeguards and human oversight.
Priekšrocības
- Paid leave, including vacation, holidays, and sick leave.
- Medical, dental, and vision coverage.
- 401(k) plan.
- May qualify to participate in long-term incentive programs.
- The role lists 5% travel.