Katmai Government Services is associated with hosting or distributing Health Plan Transparency in Coverage data and related compliance notices. The available information points to work involving large JSON files published under the federal Transparency in Coverage Rule, including materials accompanied by UnitedHealthcare disclaimers. This suggests a role in providing regulatory data access for an insurer or government client, rather than offering consumer insurance products. The source provides no confirmed details about Katmai’s teams or current hiring.
Entry-Level Systems Monitoring Analyst I
Monitor Katmai’s enterprise portal, which serves 1 million users, while supporting Linux and container-based cloud deployments, incident response, and security operations.
Apraksts
- Help operate and maintain an enterprise portal serving 1 million users.
- Collaborate with architects, developers, product owners, and creative technologists to address user needs and deliver functional solutions.
- Monitor eCRM, Salesforce, MNP, and MN3P systems for performance and availability.
- Identify, document, and respond to system alerts and anomalies.
- Troubleshoot routine application and system issues, escalating more complex problems.
- Create and track JIRA tickets through resolution and follow-up.
- Notify stakeholders of authorized and unauthorized service interruptions.
- Prepare and maintain performance, incident, and resolution logs and reports.
- Assist cross-functional teams with system maintenance, updates, and deployments.
- Follow organizational security policies and T3 clearance requirements.
- Help establish an enterprise-wide baseline for Red Hat Enterprise Linux (RHEL) systems.
- Support deployments with Docker, OpenShift, and AWS ECR.
- Assist with Risk Management Framework security work using SPLUNK, APP DYNAMICS, NESSUS, ACAS, DISA STIGs, SCAP, Audit Reduction, and HBSS.
- Create and contribute to documentation.
- Maintain regular, punctual attendance.
- Carry out other assigned duties.
Prasības
- A bachelor’s degree in a related technical field is preferred; equivalent work experience is accepted.
- Hold an active CompTIA Security+ certification, or obtain and maintain it within two months of starting.
- Complete Salesforce Platform App Builder and Trailhead training within two months of starting.
- Have exposure to source and artifact control and configuration management.
- Know current and emerging data center and infrastructure technologies.
- Be able to determine appropriate recovery and business continuity strategies.
- Be available for weekends, night shifts, holidays, and 24/7 operations.
- Read, write, and speak fluent English.
- Be eligible to obtain and maintain a DoD security clearance; U.S. citizenship is generally required.
- Pass a Tier 5 (T5) background investigation.
- Obtain and maintain required security access and background checks.
- Have strong computer skills, including business solution software proficiency.
- Bring analytical and technical problem-solving skills.
- Work effectively both with a team and independently with little or no supervision.
- Demonstrate strong organization and attention to detail.
- Handle varied duties under time constraints.
- Work accurately and thoroughly.
- Understand Agile methods in a fast-paced software development environment.
- Understand cloud, storage, network, and operating system infrastructure technologies.
- Be familiar with RDS databases, including Oracle, SQL, and/or Postgres.
- Salesforce CRM experience is a plus.
- AWS certification is a plus.
Priekšrocības
- Medical insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Long-term disability insurance
- Short-term disability insurance
- 401(k) savings plan
- Employee Assistance Program (EAP)
- Vacation and paid personal time
- 11 paid federal holidays
- Leave of absence
- Training and exam costs for specialized courses and certifications
- Reasonable accommodations for qualified individuals with physical or mental disabilities
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