M&G plc is an international finance and insurance business focused on savings, investments, asset management, life insurance, and wealth solutions. The company serves around 4.6 million individual clients and more than 900 institutional clients through 38 offices worldwide. Its Asset Management, Life, and Wealth businesses combine investment and insurance expertise to support long-term financial planning and investment needs.
Vice President, Finance Platforms Application Support Lead
Lead support for M&G’s accounting, consolidation, and reconciliation platforms. Drive service resilience, governance, automation, and transformation across its India digital hub.
Description
- Lead the CFT Finance Systems function and oversee platform support teams.
- Own the Accounting Ledgers and Consolidation platforms from end to end.
- Set strategy and oversee risk, service resilience, audits, and critical finance outcomes.
- Size teams appropriately and align them with Total Cost of Ownership targets.
- Promote adoption of strategic technology solutions.
- Provide consistent service and support to CFT stakeholders.
- Review vendor and partner services, KPIs, and service levels.
- Maintain documentation, records, and audit trails.
- Implement automation with cross-functional Technology teams.
- Improve systems, processes, reporting, and analytics across Ledger and Reconciliation platforms.
- Ensure processes and controls are documented, tested, and adequately covered.
- Oversee regression testing, patching, and upgrades.
- Manage external audit requests and workflows.
- Lead system and process improvements and product upgrades.
- Prioritize and manage development intake across Ledger, Consolidation, and Reconciliation platforms.
- Transition new developments into service with suitable support models.
- Ensure compliance with M&G’s Software Development Lifecycle practices.
- Promote DevOps and JIRA for version control, requirements traceability, and separation of duties.
- Advise CFT portfolio programs and support business transformation.
Requirements
- Leadership experience managing finance systems application support teams.
- Experience with Oracle Fusion Cloud (Fusion Financials & Procurement, EPM), Tagetik, AutoRek, Infor SUN, Broadridge Revport, Smartstream TLM, or Docusign.
- Experience managing service operations, vendor and partner reviews, KPIs, and service levels.
- Knowledge of internal and external audit requirements, governance, controls, and compliance.
- Experience with regression testing, patching, and upgrade cycles.
- Experience leading system and process improvements and change management.
- Knowledge of Ledger, Consolidation, and Reconciliation platforms.
- Understanding of software development lifecycle practices.
- Experience with DevOps and JIRA.
- Ability to provide subject matter expertise and align technology capabilities with strategic business goals.
- Ability to work with stakeholders, CFT senior management, CFT Portfolio Leads, and the Head of CFT Platforms.
Benefits
- An inclusive culture with a commitment to diversity.
- Support for employees returning after career breaks.
- Support for employees undertaking military service.