C.H. Robinson
C.H. Robinson
C.H. Robinson is a global third-party logistics provider that helps businesses coordinate freight and supply chain operations across air, ocean, truckload, and less-than-truckload transportation. Its logistics services support industries including automotive, food and beverage, healthcare, retail, and energy, while its Navisphere technology provides freight visibility and management capabilities. The company works with businesses facing complex shipping needs, combining transportation expertise with end-to-end supply chain coordination.

U.S. Customs Compliance Analyst (Hybrid) – C.H. Robinson

Support C.H. Robinson’s U.S. Customs compliance operations in a hybrid analyst role. Conduct audits, manage post-entry processes, and advise brokerage teams on regulatory matters.

Description

  • Perform customs compliance audits and collaborate with branch teams to sustain compliance results
  • Handle post-entry work, including entry cancellations and post-summary corrections
  • Assist customers with U.S. Customs requests, questions, resolutions, and compliance records
  • Act as a primary contact for Customs and Participating Government Agency communications
  • Guide brokerage teams through customer, regulatory, and government-related questions
  • Manage continuous bond applications, renewals, billing, and customer records
  • Keep client Powers of Attorney and compliance documentation current
  • Review and interpret compliance reports, filters, and Automated Broker Interface (ABI) data
  • Manage Automated Clearinghouse (ACH) statements and assist with Periodic Monthly Statement (PMS) programs
  • Provide compliance education and practical trade guidance
  • Find potential solutions related to customs and trade policy

Requirements

  • Bachelor’s degree
  • At least two years of experience in import compliance or customs brokerage
  • Thorough knowledge of U.S. Customs entry procedures and Participating Government Agency regulations
  • Strong communication, prioritization, and multitasking abilities
  • Demonstrated critical-thinking and problem-solving capability
  • Exceptional attention to detail
  • Licensed Customs Broker (LCB) or Certified Customs Specialist (CCS) credential preferred
  • Solid knowledge of U.S. import documentation requirements for ocean, road, and air transportation
  • Proficiency in Microsoft Office, including Word, Excel PivotTables and VLOOKUP, and Outlook
  • Capacity to learn and adjust quickly to new software and technology
  • Ability to collaborate and communicate throughout the branch network

Benefits

  • Choice of three medical plans
  • Prescription medication coverage
  • Expanded fertility support
  • Flexible Spending Accounts
  • Health Savings Account with an employer contribution
  • Dental and vision insurance
  • Basic and supplemental life insurance
  • Short- and long-term disability coverage
  • Paid observed holidays
  • Two paid floating holidays for U.S. hourly employees
  • Flexible Time Off for U.S. salaried employees, with no accruals or caps
  • Paid Time Off for all other employees in the U.S. and Canada
  • Paid parental leave
  • Paid volunteer time
  • Charitable Giving Match Program
  • 401(k) plan with a 6% company match
  • Employee Stock Purchase Plan
  • Career development, networking, and team-building opportunities
  • Hybrid schedule with two remote workdays each week

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