Palo Alto Networks
Palo Alto Networks
Palo Alto Networks is a global cybersecurity company building AI-driven technologies for protecting enterprise networks, cloud workloads, endpoints, and applications. Its product portfolio spans next-generation firewalls, SASE and Prisma Cloud CNAPP solutions, and the Cortex security operations platform, including XDR, XSOAR, and XSIAM. Through these offerings, along with Unit 42 threat intelligence and incident response services, the company helps organizations secure AI deployments, streamline security operations, and address evolving threats across hybrid and multicloud environments.

Transformation Success Engineer - Sydney, Australia (Onsite)

Lead enterprise security migrations to Palo Alto Networks platforms in Sydney. Coordinate technical cutovers, operational workshops, training, and value realization for cybersecurity customers.

Description

  • Migrate customer environments from legacy systems to modern platforms
  • Manage policy mappings, data retention settings, API configurations, and log-ingestion validation using Palo Alto Networks Golden Standard design templates
  • Facilitate practitioner-focused Day in the Life workshops
  • Train customer teams on platform workflows, alert triage, incident response, Agentic AI, and automated playbooks
  • Provide individual and cohort-based training
  • Conduct structured Value Realization sessions with customer technical stakeholders
  • Use native platform dashboards to demonstrate return on investment, security effectiveness, and operational efficiency
  • Obtain formal project sign-off and confirm customer satisfaction
  • Manage the complete customer transition lifecycle within a coordinated global operating model

Requirements

  • Professional-level technical expertise in security operations infrastructure, cloud migrations, or technical consulting
  • Hands-on experience with the Palo Alto Networks portfolio, including Cortex XDR/XSIAM, Prisma Cloud, or Strata, or with directly competing migration projects
  • Strong technical foundation in security automation
  • Experience using CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling
  • Excellent communication skills for customer-facing work
  • Demonstrated ability to lead technical workshops and engage confidently with executives
  • A focus on artificial intelligence and automation
  • Ability to create reusable playbook concepts and write technical documentation
  • Applicants must not require immigration sponsorship; the company will not sponsor work visas for this position

Benefits

  • Flexible working arrangements when needed
  • Reasonable accommodations are available to qualified individuals with disabilities
  • Equal employment opportunity and consideration are provided regardless of protected characteristics

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