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Thrive Market
Thrive Market
501 – 1,000 Employees
B2CeCommerceFood & Beverage
Thrive Market is a membership-based eCommerce company focused on making health- and sustainability-oriented shopping more accessible online. Its selection includes groceries, pantry staples, personal care products, supplements, baby and pet items, and household essentials, with options organized around preferences such as organic, gluten-free, high-protein, and low-sugar diets. The service also supports scheduled deliveries and repeat orders, while applying product standards that exclude ingredients such as artificial flavors, synthetic preservatives, and genetically modified organisms. Alongside its retail platform, Thrive Market operates social-impact programs that provide memberships to people in need, accept SNAP EBT, and support healthy-grocery and disaster-relief efforts.
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Staff Site Reliability Engineer (Remote, California) at Thrive Market

Lead reliability engineering for Thrive Market’s ecommerce platform by defining SRE practices, improving observability, and strengthening Kubernetes operations. Work across AWS infrastructure, incident response, and deployment systems to support reliable growth.

USUnited StatesCACalifornia
$180,000 – $225,000 / year
RemoteFull-timeLeadEnglish RequiredDevOps Engineer
AWSEC2GoGrafanaKubernetesLinuxPrometheusPythonRubyTerraform

Description

  • Set and manage SLOs and SLIs for critical platform services.
  • Build and operate monitoring, alerting, and observability systems.
  • Use error budgets to guide tradeoffs between feature delivery and reliability work.
  • Lead incident response, run blameless postmortems, and address underlying causes.
  • Create and apply chaos engineering practices.
  • Design and improve the Kubernetes container platform.
  • Support major infrastructure migrations and assess future platform migrations.
  • Build automated deployment pipelines with feature flags and rollback or roll-forward options.
  • Own disaster recovery planning, capacity models, and system hardening.
  • Help product engineering teams scale AWS infrastructure and apply SRE practices.
  • Set up the SRE function, including its charter, processes, and engagement model.
  • Promote operational excellence, continuous improvement, and data-informed reliability decisions.
  • Maintain technical documentation, runbooks, incident procedures, and operations playbooks.
  • Take part in weekly on-call rotations.
  • Identify systemic engineering issues and recommend strategic improvements.

Requirements

  • Bachelor’s degree in Computer Science or equivalent professional experience.
  • At least seven years of hands-on SRE, DevOps, or infrastructure engineering experience, with a record of improving reliability at fast-growing companies.
  • Deep Kubernetes expertise, including cluster management, Helm charts, service meshes, and production container orchestration.
  • Strong systems engineering background and advanced Linux administration skills.
  • Advanced scripting and automation skills in Bash, Python, Go, Ruby, or a similar language.
  • Extensive experience with AWS services such as EC2, ECS/EKS, S3, VPC, IAM, CloudWatch, Route 53, RDS, and Lambda.
  • Strong experience with infrastructure-as-code tools such as Terraform, CloudFormation, or Pulumi.
  • Practical experience defining and implementing production SLOs, SLIs, and error budgets.
  • Deep understanding of CI/CD pipelines and deployment methods such as blue-green, canary, and rolling releases.
  • Expertise with monitoring and observability tools such as Datadog, Prometheus, Grafana, or New Relic.
  • Strong knowledge of web application infrastructure, networking, load balancing, and security practices.
  • Excellent communication skills, including leading incident response and facilitating blameless postmortems.
  • Must be based in the United States throughout employment with Thrive Market.

Benefits

  • Medical, dental, vision, life, and disability coverage.
  • Competitive salary and equity.
  • 401(k) plan.
  • Nine observed holidays.
  • Flexible paid time off.
  • Subsidized ClassPass membership with fitness classes and wellness and beauty experiences.
  • Option to work from the Playa Vista office.
  • Complimentary Thrive Market membership with an employee discount.
  • Coverage for life coaching and therapy through the company’s mental health and well-being platform.
  • Stock options.
  • Health and wellness benefits.

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