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CDW provides technology products and services for enterprises, government organizations, healthcare providers, and educational institutions. Its work spans IT infrastructure, managed services, cybersecurity, cloud computing, digital workspaces, and broader enterprise solutions. By working with leading technology brands, CDW helps organizations design and manage technology environments that support productivity, security, and digital transformation across a range of industries.
Senior UX/UI Designer at CDW Government (Remote, United States)
Lead accessible, human-centered UX and product design for CDW Government’s public health and disease surveillance applications. Build design systems, workflows, and digital experiences for enterprise and government users.
Description
- Own UX and product design from discovery through implementation across enterprise and public health applications
- Organize and lead stakeholder and user research, contextual inquiry, journey mapping, design-thinking, ideation, and co-creation sessions
- Turn complex public health workflows and business processes into straightforward, intuitive digital products
- Produce personas, journey maps, information architecture, task flows, wireframes, prototypes, and polished interface designs
- Build and evolve a scalable design system using the U.S. Web Design System or a comparable enterprise framework
- Develop reusable Figma component libraries with documentation, usage guidance, specifications, and developer handoff materials
- Work closely with front-end developers to preserve design intent through implementation
- Run usability studies and convert qualitative and quantitative evidence into actionable design improvements
- Champion inclusive, accessible experiences that meet Section 508 and WCAG requirements
- Contribute to design and sprint reviews, project updates, readouts, and stakeholder presentations
- Support junior designers through coaching, critique, and collaborative knowledge sharing
- Collaborate with product managers, engineers, public health experts, and government stakeholders
- Help establish practical UX standards across project teams
Requirements
- Bachelor’s degree in human-centered design, human-computer interaction, UX/UI, product, interaction, graphic, information design, or a related discipline; equivalent professional experience may be accepted
- At least 10 years of professional experience in product design, UX, UI, human-centered design, or a related area
- Active human-centered design and UX certifications from recognized organizations or training providers
- Certified ScrumMaster credential or comparable Agile training or certification
- Formal education or demonstrated experience with Section 508 and WCAG accessibility standards
- Advanced Figma skills covering design, prototyping, component libraries, and developer handoff
- Proven ability to create, document, and govern enterprise design systems with USWDS or a comparable component-based framework
- Strong command of responsive, usability, interaction, visual, and information design, along with user research methods
- Experience working on Agile or Scrum software development teams
- Public health, government, or healthcare technology experience is preferred
- Knowledge of state, tribal, local, and territorial public health operations and workflows is preferred
- Familiarity with disease surveillance, infectious disease reporting, case management, epidemiology, and public health modernization is preferred
- Experience with surveillance platforms such as NBS, EpiTrax, or Maven is preferred
- Experience supporting the Centers for Disease Control and Prevention or another federal public health agency is preferred
- Familiarity with public health interoperability standards and data exchange initiatives is preferred
Benefits
- Annual bonus target of 10%, subject to the plan’s terms and conditions
- Employee benefits package, with details available through CDW’s benefits information site
- Remote work arrangement
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