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OpenLoop
OpenLoop
201 – 500 Employees
ConsultingLegalLogistics
OpenLoop is a telehealth technology and managed services company that helps organizations build and operate virtual care programs under their own brands. Its platform supports core workflows such as scheduling, booking, payments, and EHR and API integrations, while its operational services extend across clinician staffing, credentialing, payer coverage, revenue cycle management, regulatory support, and patient assistance. OpenLoop works with health plans, hospitals and health systems, retailers, employers, and digital health companies, combining AI-enabled operations with a nationwide clinician network and coverage that includes Medicare and Medicaid. Its hiring context spans the teams needed to develop, deliver, and support scalable virtual healthcare services.
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Senior IT Audit Manager - OpenLoop (Remote, United States)

Lead IT controls, cybersecurity, cloud, EHR, and AI governance audits for OpenLoop’s telehealth platform. Help strengthen compliance, risk management, and data security across the organization.

USUnited StatesRemoteFull-timeSeniorEnglish RequiredManager
AWSAzureCloudCyber SecurityGoogle Cloud PlatformSDLC

Description

  • Own and update a risk-based IT audit plan
  • Perform recurring IT risk assessments across systems, applications, infrastructure, and emerging technologies
  • Manage IT audits from planning and scoping through fieldwork, reporting, and issue remediation
  • Lead kickoff, progress, and closing meetings with process owners, system owners, and senior leaders
  • Develop and perform IT control testing, including ITGC reviews of access, change management, computer operations, and SDLC processes
  • Review cybersecurity controls spanning network security, identity and access management, vulnerability management, and incident response
  • Evaluate AWS and other cloud infrastructure controls for security, reliability, and compliance
  • Audit EHR, EMR, and clinical application controls against the HIPAA Security Rule, CCPA, and state regulations
  • Help develop AI governance frameworks and controls for model governance, data quality, bias risk, and emerging AI regulations
  • Create process narratives, system flowcharts, risk and control matrices, testing workpapers, and audit reports
  • Work with management to design, remediate, and validate IT controls
  • Monitor audit findings and remediation plans through resolution
  • Track changes in IT risk, cybersecurity, and regulatory requirements
  • Report to the Head of Internal Audit while collaborating with technology and business leaders

Requirements

  • Bachelor’s degree in information systems, information technology, computer science, or a comparable technical discipline
  • Current Certified Information Systems Auditor (CISA) certification
  • At least 7 years of progressive IT audit experience in business risk advisory consulting or internal audit IT
  • Practical experience testing IT general controls, including access management, change management, computer operations, and SDLC
  • Working knowledge of COBIT, COSO, NIST 800-53, ISO 27001, and ISACA IT audit standards and professional practices
  • Experience reviewing cybersecurity and cloud infrastructure controls in AWS, Azure, or GCP environments
  • Familiarity with HIPAA Security Rule requirements
  • Experience auditing application controls for SaaS platforms and regulated healthcare technology, including EHR and EMR systems
  • Proven use of AI tools to improve audit execution and control testing
  • Ability to independently deliver IT audits while managing multiple engagements at once
  • Strong written and verbal communication skills
  • Preferred: public accounting experience focused on IT audit or technology risk advisory
  • Preferred: CRISC, CISSP, CISM, or CIA certification
  • Preferred: SOX ITGC compliance experience in a pre-IPO, newly public, or high-growth organization
  • Preferred: experience with AI governance, data privacy, DevOps or SDLC security controls, GRC platforms, or digital health and telehealth
  • Must disclose whether visa sponsorship is required now or may be required in the future

Benefits

  • Medical, dental, and vision coverage
  • Flexible spending and health savings accounts
  • Generous paid time off
  • Hybrid-work flexibility
  • 401(k) with company matching
  • Life insurance
  • Pet insurance
  • Competitive compensation

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