Clinical Operations Manager – Brazil (Remote)
ICON plcManage compliant clinical trial delivery for ICON’s sponsor-dedicated programs. Lead trial execution, performance improvement, and development of clinical operations staff.

Manage compliant clinical trial delivery for ICON’s sponsor-dedicated programs. Lead trial execution, performance improvement, and development of clinical operations staff.

Manage IT infrastructure contracts and services for Tupy, a Brazilian industrial components manufacturer. The role covers networks, telecommunications, data centers, and supplier coordination.

Support customers of a Brazilian analytics solutions company by resolving ERP tickets and providing technical assistance for corporate systems.

Support Zact’s cloud-hosted commercial card and payments platform by investigating incidents for bank clients. Work with Zendesk, Google Cloud logs, MySQL queries, and cross-shift handoffs.

Serve as the technical bridge between Support and Engineering for Foundant’s nonprofit and philanthropy software. Investigate complex issues, manage escalations, and verify fixes.

Support Amada’s sales team with equipment cost analyses and workflow improvements. Use proprietary software and machine tool technology to help optimize sheet metal manufacturing.

Support Promotiva’s business partners and deliver training on financial products and operational processes. Help develop the Mais BB partner network through responsive service and practical learning initiatives.

Provide technical support to Epignosis enterprise SaaS customers across web, email, and chat. Investigate and resolve issues, coordinate escalations, and document solutions.

Provide technical support and deployment assistance for Sitestream, Polaris Software’s managed traffic enforcement business. Troubleshoot software, hardware, infrastructure, and customer issues in a hybrid role based in Massachusetts.

Own NetSuite, BigQuery, and the IT systems behind order processing. Help scale a beauty e-commerce business with AI-focused automation and secure, resilient infrastructure.