Cisco
Cisco
Cisco is an enterprise technology company focused on networking, security, and digital infrastructure. Its portfolio includes routers, switches, optical transceivers, programmable silicon, edge computing platforms, Webex collaboration tools, observability products, AI-enabled software, and cloud-managed services. Cisco serves enterprises, service providers, and governments, supporting the design, operation, and security of large-scale networks and data centers through technology, professional services, training, and ongoing support.

Senior Customer Delivery Architect - Cisco, Copenhagen (Hybrid)

Senior Customer Delivery Architect at Cisco, leading infrastructure transformation architecture for strategic customers across Denmark and the Nordic region. Advise executive stakeholders and steer AI-native, telemetry-driven delivery.

Description

  • Convert complex customer objectives into secure, scalable architectures and multi-year roadmaps spanning planning, design, implementation, and lifecycle services.
  • Serve as a trusted technical advisor to CIOs, CTOs, CISOs, and chief enterprise architects.
  • Explain expected business return on investment and support high-impact architecture decisions.
  • Integrate Cisco IQ telemetry from the initial Day-0 kickoff.
  • Lead resilience infrastructure-services audits, LDoS sweeps, and software lifecycle assessments.
  • Apply agentic engineering tools to shorten delivery timelines.
  • Review, guide, and validate complex designs and configurations produced by Consulting Engineers and CX Center delivery teams.
  • Work with Danish Account Executives, Systems Engineering leaders, and CX Delivery Managers to develop Statements of Work and grow customer engagements.
  • Feed field observations, customer architecture trends, and product gaps back to Cisco Engineering Business Units and Product Management.

Requirements

  • Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical discipline with 10+ years of relevant experience, or a master’s degree with 8+ years of relevant experience.
  • Established experience serving as Lead Architect on multidomain infrastructure-transformation programs for large enterprise, public-sector, or service-provider customers.
  • Technical expertise spanning at least two of Enterprise Networking and Campus, Data Center and Cloud, or Security and SASE.
  • Professional fluency in written and spoken Danish and English.
  • Extensive design and implementation experience in at least two core Cisco technology domains is preferred.
  • Current or emeritus CCIE or CCDE certification, TOGAF, or an equivalent recognized enterprise-architecture credential is preferred.
  • Practical experience with data-driven network operations and programmable or automated networking, including Python, REST APIs, and Ansible or Terraform, is preferred.
  • Proven ability to operate in high-stakes customer settings, build agreement among varied stakeholders, and resolve complex technical-critical issues is preferred.
  • Experience building automated validation pipelines with CI/CD and using AI-assisted workflows in network engineering is preferred.
  • A record of technical mentoring, publishing technical whitepapers, or speaking at industry conferences is preferred.

Benefits

  • The role describes extensive opportunities for professional growth and building new capabilities.
  • Collaborate with a global network of specialists.
  • Contribute to solutions designed for meaningful, worldwide impact.

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