Workforce Management Analyst
Metergy SolutionsLead forecasting, scheduling and reporting for Metergy Solutions’ utility submetering customer service operations. Support teams across Canada and the U.S.
Open
The BC Energy Regulator oversees the full life cycle of energy resource activities in British Columbia. Its work spans oil and gas, liquefied natural gas, geothermal, and hydrogen, with responsibilities that include reviewing applications, monitoring industry compliance, protecting public safety, and supporting environmental stewardship. The regulator also engages with landowners and Indigenous communities, manages major projects, and helps guide the restoration of oil and gas sites while considering the province’s environmental, social, and energy needs.
Senior Business Analyst
Connect technology solutions with organizational strategy at British Columbia’s energy regulator. Lead systems analysis, project delivery, data modeling, and improvements to regulatory technology.
Description
- Guide the full software development lifecycle for new applications and major upgrades
- Plan and manage operating and capital budgets, including forecasts, reporting, and allocations
- Assess and score supplier proposals during procurement
- Create project plans, gain stakeholder support, and oversee timelines, risks, issues, and spending
- Track and escalate project risks and issues, recommending ways to address them
- Work with developers, subject experts, and stakeholders to align solutions with technical architecture and strategic goals
- Explain trade-offs among usability, system performance, and scalability
- Gather, assess, and document business needs using interviews, workshops, surveys, use cases, and workflow reviews
- Map, validate, and analyze data while safeguarding its integrity and transparency
- Plan and carry out quality assurance for functionality, performance, and security
- Manage deliverables from internal teams and external providers
- Encourage effective project management and business analysis practices
- Provide Tier 2 application support and address complex escalated technical problems
- Assist other Senior Business Analysts and take part in ongoing improvement work
Requirements
- Bachelor’s degree or technical diploma in computer science plus three years of experience, or an equivalent combination of training and education with six years of experience as an information systems professional
- Background in business analysis, the system development lifecycle, data modeling, and relational databases
- Experience contributing to enterprise information systems plans and roadmaps
- Experience leading business analysis work and gathering and synthesizing requirements through stakeholder interviews, facilitated workshops, and collaborative sessions
- Ability to evaluate complex business needs and turn them into strategic, technology-enabled solutions
- Experience with data and process modeling, relational database design, and end-to-end system development, implementation, and support
- Experience analyzing enterprise information systems in alignment with organizational strategy
- Experience using Agile, Iterative, and Incremental development methods
- Experience with client/server and containerized applications and modern deployment architectures
- Working knowledge of a range of internet and intranet technologies
- Experience in application areas such as finance, administration, and natural resource management
- Experience delivering information services in a natural resource or regulatory setting is an asset
- Business acumen, organizational resource management, results orientation, problem solving, and sound judgment
Benefits
- Hybrid work with a home office and a designated BCER office location
- An additional 10.75% Job Family Market Multiplier on the posted salary
- An additional 3% location allowance for northern locations
- Permanent full-time position
- Equal employment opportunity and reasonable accommodation support
- Potential consideration for an eligibility list for six months
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