Workforce Management Analyst
Metergy SolutionsLead forecasting, scheduling and reporting for Metergy Solutions’ utility submetering customer service operations. Support teams across Canada and the U.S.
Open
Desjardins is a North American financial cooperative serving individuals, businesses, and communities across Canada. Its offerings span personal and business banking, credit cards, mortgages, loans, savings and investments, and auto and home insurance. The organization combines financial and insurance services with a cooperative model that gives members a role in decision-making, while emphasizing responsible investment, local economic support, community involvement, and youth development.
Business Analyst, Business Strategy
Develop business intelligence, processes, and solutions at Desjardins. Contribute to major transformation initiatives, from analysis and testing to rollout and change management.
Description
- Build plans and business intelligence to support business decisions
- Track business plans and measure performance
- Set targets and find ways to improve service delivery
- Create business strategies and solutions that fit the organization’s business architecture
- Assess business needs and context for large, innovative projects and initiatives
- Define business objectives and explain their value to the organization
- Scope, assess, and recommend business solutions
- Evaluate solution impacts and support integration from needs assessment through rollout
- Advise on planning and delivery for complex projects and initiatives
- Coordinate with stakeholders across different disciplines
- Guide teams and advise decision-making groups as a subject matter specialist
- Assess costs, benefits, risks, constraints, opportunities, and stakeholder needs
- Define objectives, model business processes, and communicate requirements
- Design solutions that meet business objectives and trace requirements through the full delivery lifecycle
- Contribute to testing strategies and acceptance test plans
- Support business teams during solution rollout
- Help shape change management strategies and carry out related activities
Requirements
- Hold a bachelor’s degree in a related field
- Have at least six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- Four weeks of flexible vacation from the first year
- Defined benefit pension plan providing predictable, stable retirement income
- Group insurance that includes telemedicine
- Reimbursement for health and wellness expenses and telework equipment
Related Jobs
Senior Business Analyst
BC Energy RegulatorConnect technology solutions with organizational strategy at British Columbia’s energy regulator. Lead systems analysis, project delivery, data modeling, and improvements to regulatory technology.
Open
Senior Business Analyst
BenevaDevelop business cases, define requirements, and model BPMN processes at Beneva, a provider of insurance and financial services. Partner with stakeholders on solution delivery, quality assurance, change management, and business decisions.
Open
Business Analyst, Business Strategy
DesjardinsAt Desjardins, develop business intelligence, process models, and transformation solutions. Analyze complex initiatives and stakeholder needs, and support testing, rollout, and change management.
Open
Business Analyst, SAP Supply Chain Management
Government of AlbertaSupport the Government of Alberta’s 1GX ERP supply chain systems, translating business needs into SAP solutions. The role spans upgrades, testing, release delivery, and production support.
Open