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Keywords Studios
Keywords Studios
Skilled Worker Visa SponsorConsultingLogisticsMarketing
Keywords Studios provides technology-enabled services to the global video game industry. Its work spans game development, art production, audio, quality assurance, localization, marketing, player engagement, accessibility, content globalization, and AI and technology solutions. With operations built on decades of industry experience, the company supports game creators and publishers across multiple stages of development and delivery. Keywords Studios also emphasizes responsible business practices and shares industry expertise focused on improving experiences for players worldwide.
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SE II DevOps Developer Productivity Engineer

Improve Helpshift’s CI/CD systems, cloud infrastructure, Kubernetes platforms, and developer tools. Reduce engineering friction with scalable automation, better observability, and stronger reliability.

INIndiaHybridFull-timeMiddleSeniorEnglish RequiredDevOps Engineer
AWSCloudDistributed SystemsDockerGrafanaJenkinsKubernetesLinuxPrometheusSDLCUnix

Description

  • Build and maintain dependable CI/CD pipelines for building, testing, deploying, and releasing software.
  • Increase pipeline speed, reliability, scalability, and ease of maintenance.
  • Find bottlenecks in build and release processes and lead efforts to remove them.
  • Create automated release and deployment workflows.
  • Investigate and resolve complex pipeline and release failures.
  • Create tools that help developers work efficiently and reduce friction.
  • Build internal developer tools, command-line utilities, and automated workflows.
  • Learn how developers work and identify ways to improve the software development lifecycle.
  • Build and maintain cloud infrastructure for CI/CD, development, testing, and engineering platforms.
  • Provision infrastructure with Infrastructure as Code.
  • Design infrastructure that is scalable, reliable, secure, and cost-effective.
  • Increase infrastructure automation and operational efficiency.
  • Build and run container platforms for engineering teams.
  • Operate infrastructure and deployment platforms based on Kubernetes.
  • Strengthen container platform reliability, scalability, security, and efficiency.
  • Resolve complex Kubernetes and container problems.
  • Improve observability across developer experience platforms and engineering infrastructure.
  • Create metrics, dashboards, alerts, logs, and traces.
  • Use observability data to find reliability and performance bottlenecks.
  • Improve system availability and operational efficiency.
  • Embed security into CI/CD pipelines and developer workflows.
  • Establish secure patterns for pipelines and infrastructure.
  • Strengthen security for containers, dependencies, code, and infrastructure.
  • Work with security teams to address risks and meet compliance needs.
  • Improve build and test systems and provide scalable development and test environments.
  • Automate the setup of sandboxes and other environments.
  • Work with engineering teams to address developer workflow problems.
  • Investigate complex issues involving CI/CD, cloud infrastructure, Kubernetes, networking, and distributed systems.
  • Find root causes and follow issues through to resolution.
  • Identify systemic problems and contribute to incident response, reliability improvements, and operational practices.
  • Lead complex developer experience initiatives with engineering teams to improve productivity.

Requirements

  • Bring 4–7 years of experience in software engineering, DevOps, infrastructure, platform engineering, SRE, or a related discipline.
  • Have a strong foundation in Linux and Unix.
  • Bring practical experience with CI/CD and automation.
  • Have designed and operated production-grade engineering systems.
  • Understand Docker and Kubernetes well.
  • Have experience with cloud platforms; AWS is preferred.
  • Have hands-on experience with Infrastructure as Code and configuration management.
  • Be proficient in at least one programming or scripting language.
  • Be able to investigate complex technical problems and determine root causes.
  • Understand observability, reliability, security, scalability, and cost trade-offs.
  • Be able to take projects from defining the problem through implementation, rollout, and operational support.
  • Communicate and collaborate effectively.
  • Work across engineering teams and help shape technical solutions.
  • Take ownership and be accountable for outcomes.
  • Preferred: experience building internal developer platforms or productivity tools; Jenkins and large-scale CI/CD; AWS/EKS and cloud-native architectures; GitOps with Argo CD or a comparable tool; Helm and Kubernetes ecosystem tools; Prometheus, Grafana, OpenTelemetry, Dynatrace, Datadog, or similar; CI/CD security controls; OPA, Checkov, cdk-nag, Trivy, or comparable security tools; build systems, caching, or distributed build infrastructure; measuring productivity improvements; VS Code, IntelliJ, or similar developer environments; mentoring or providing technical guidance.

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