Residential Direct Sales Representative at Astound Broadband
Drive face-to-face residential customer acquisition for Astound Broadband’s internet, WiFi, mobile, and TV services. Manage assigned-territory leads, property outreach, service quotes, and customer orders.
Description
- Acquire residential customers through professional in-person sales conversations
- Pursue assigned daily leads consistently to meet sales objectives
- Learn the characteristics and requirements of properties within the assigned portfolio
- Distribute promotional materials and support targeted marketing initiatives
- Increase awareness of the Astound brand in local markets
- Interpret property agreements, service levels, restrictions, and related obligations
- Identify customer needs and present appropriate service solutions
- Participate in required sales meetings
- Submit accurate sales performance reports to management without delay
- Track and assess competitor activity in the market
- Meet prospective customers at their homes, explain service options, prepare quotes, and complete orders
- Handle additional responsibilities as assigned
- Support Astound’s residential direct-sales programs in the field
Requirements
- High school diploma or equivalent credential
- Comfort working in a demanding, fast-moving environment
- Willingness to work outdoors, with approximately 90% of duties performed in the field
- Strong communication, relationship development, organization, presentation, and influencing abilities
- Positive, imaginative, and persuasive approach
- Self-motivated and able to work independently
- Careful attention to detail with strong time-management and organizational capabilities
- Motivated by sales quotas and performance targets
- Access to dependable transportation
- Valid driver’s license where required by the market
- Ability to conduct face-to-face and door-to-door residential sales
- Ability to visit prospective customers at their homes
- Eligibility for the listed benefits as a regular full-time employee
Benefits
- Commission earnings with no stated cap
- 401(k) retirement plan with company matching
- Medical, dental, vision, life, and short-term disability coverage
- Paid time off beginning at 80 hours annually, with increases based on tenure
- 40 hours of floating holiday time each year
- Seven paid holidays annually
- Paid sick leave according to applicable state and local requirements
- Tuition reimbursement
- Employee discount program
- Flexible work scheduling
- Reduced quota during the ramp-up period
- Assigned territory supported by structured training and mentoring
- Rewards and recognition programs
- Individualized training and coaching