Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
DeDeNet GmbH is a German IT service provider that develops mobile software for digitizing and streamlining business processes. With around 30 years of experience, the company serves trade, industrial, service, enterprise, and telecommunications organizations through solutions including DeDeSales CRM and mobile order capture, DeDeFleet for fleet telematics and route planning, and DeDeTR for telephony cost analysis and contract management. Its portfolio also covers lifecycle and outsourcing management for mobile devices and SIM cards, supported by tailored enterprise IT tools and service.
Remote Telesales Sales Setter
Join DeDeNet GmbH as a telesales specialist supporting high-ticket sales through the qualification of pre-screened contacts. Build customer trust, assess prospects, and prepare qualified opportunities for closers.
Description
- Cold-call pre-qualified contacts proactively
- Identify prospects and prepare them for closers through focused qualification
- Establish trust as the first customer contact for high-ticket offers
- Manage the sales process from initial outreach through handoff using established playbooks
- Help expand the company’s market presence
Requirements
- Practical experience selling high-ticket offers involving investments of €5,000 or more
- Experience with direct cold calling
- Outstanding rhetoric and communication skills
- Fluent German proficiency
- Confidence and tact when handling objections
- Understanding of the psychological dynamics of telephone sales
- Strong self-motivation
- Commitment to ongoing skills development through weekly training sessions
Benefits
- Fully remote work from home
- Fixed gross monthly salary of €2,500 for a 30-hour workweek
- Revenue-based commission of up to 3%
- Access to internal online courses
- Weekly sales training
- Established sales scripts
- Permanent employment contract
- Flat organizational structure
- Collaborative and supportive team
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