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TimelyCare
TimelyCare
201 – 500 Employees
EducationHealthcareWellness
TimelyCare is a virtual healthcare and well-being company serving higher education institutions. Its platform gives students, faculty, and staff access to round-the-clock mental health and medical support through phone and video, including counseling, psychiatry, crisis care, digital self-care resources, peer communities, and health and success coaching. TimelyCare also supports campus care coordination through provider networks, learning management system and electronic health record integrations, and outcomes-focused services designed to strengthen student wellness, retention, and academic success.
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Remote Licensed Mental Health Provider

Deliver on-demand TalkNow telehealth support to higher education students, including crisis assessment, counseling, documentation, and emotional care.

USUnited States
$62,000 – $68,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredGeneral

Description

  • Offer emotional support to students, faculty, and staff through TalkNow.
  • Provide remote, on-demand telehealth services to students in higher education.
  • Spend about 20 minutes with each client and up to 10 minutes documenting the session.
  • Use active listening and evidence-based approaches to build rapport, collaborate, support clients, and advance care.
  • Maintain professional conduct with students, members, colleagues, and support staff.
  • Assess, triage, and document sessions involving possible crises, self-harm, or suicidal thoughts.
  • Support members in crisis with professionalism, empathy, and cultural humility.
  • Adjust care to meet changing member needs.
  • Work Wednesday through Saturday, 6:00 a.m. to 4:00 p.m. CST.
  • Work scheduled holiday shifts.

Requirements

  • Hold a master’s degree in psychology, professional counseling, social work, or marriage and family therapy, with a provisional or associate license; this is required.
  • A full mental health practitioner license is preferred.
  • Demonstrate strong clinical writing, assessment, and active listening skills.
  • Bring experience in crisis intervention and de-escalation.
  • Have experience providing therapy to young adults, adolescents, or at-risk groups, or working in community mental health, crisis support, or college counseling.
  • Maintain your own internet connection that meets approved speed requirements.
  • Provide a secure, distraction-free workspace that complies with HIPAA.
  • Successfully complete credentialing, onboarding, and training.
  • Follow HIPAA requirements, compliance standards, and all policies and procedures.
  • Have valid U.S. work authorization; visa sponsorship is unavailable.
  • Be available Wednesday through Saturday, 6:00 a.m. to 4:00 p.m. CST, and for scheduled holiday shifts.

Benefits

  • Eligible for a variable bonus twice a year.
  • Phone reimbursement.
  • 401(k) plan with employer match after one year of employment.
  • Company-provided computer equipment.
  • Free access to TimelyCare virtual medical and behavioral health support.
  • Supportive team culture.
  • $250 spot bonus for holiday work.
  • APA- and ASWB-sponsored continuing education opportunities.
  • Candidate referral program.
  • Flexible working hours.
  • Provide remote care from home or an office.
  • No reimbursement, billing codes, or insurance credentialing required.
  • Students can use services without insurance or costly copays.

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