Neara develops predictive modeling software for utility network governance, helping teams manage infrastructure proactively and make better decisions about risk, maintenance, and design. Its platform simulates real-world conditions, including severe weather, so utilities can assess asset health, plan vegetation management, identify vulnerabilities, and support renewable energy integration. The company’s work is focused on improving the reliability, resilience, and operational efficiency of critical networks.
Product Designer, Neara (Hybrid in Australia)
Design user experiences for Neara’s machine-learning digital twins of electricity grids. Lead research, workflow design, prototyping, and design-system improvements for complex utility software.
Description
- Guide product design from discovery through delivery across new and established product areas.
- Plan and synthesise user research through interviews, usability tests, surveys, and workflow analysis.
- Turn complex product and technical needs into clear workflows, wireframes, prototypes, and refined interfaces.
- Work with product managers and engineers to balance user value, technical feasibility, and business goals.
- Spot usability problems and lead improvements to the overall product experience.
- Develop the Nitro Design System to strengthen consistency and design efficiency across teams.
- Explore future product concepts and strategic directions through exploratory design.
- Present design work to cross-functional stakeholders, incorporate feedback, and champion user-centred decisions.
- Lead discovery and design across parallel initiatives to address customer problems and improve platform usability.
Requirements
- At least four years of experience in UX or product design, preferably in SaaS or complex software.
- Experience across the design lifecycle, including discovery, wireframing, prototyping, high-fidelity design, and validation.
- Ability to create elegant solutions for technically complex workflows and data-rich products.
- Experience conducting user research and discovery, including interviews, surveys, usability testing, and product analysis.
- Ability to clarify ambiguous problems, identify unknowns, and establish structured ways forward.
- Confidence using user insights and design principles to explain and support design decisions.
- Experience collaborating with product managers and engineers in cross-functional teams.
- Comfort working in fast-paced startup, scale-up, or consulting environments.
- Ability to shift between hands-on design execution and strategic product thinking.
- Experience designing enterprise SaaS, infrastructure platforms, or technically sophisticated B2B products.
- Experience contributing to or scaling design systems.
- Familiarity with geospatial, engineering, or data visualisation products.
- Curiosity, pragmatism, strong communication and collaboration skills, user advocacy, and self-direction.
- Legally authorised to work in Australia.
- Must not require employment visa sponsorship in Australia.
Benefits
- Competitive salary and employee share option plan.
- Substantial opportunities for career development and growth.
- Flexible working arrangements.
- Well-stocked office in Redfern.
- Merit-based, low-bureaucracy culture with no egos.
- Work on complex, meaningful products and real-world challenges.
- Play a direct, significant role in a high-growth company’s direction.
- Commitment to diversity, belonging, and equal employment opportunities.